Dolls Kill
Questions & Answers

is it normal for the 'placing order' process to be long?

Asked by eli z. on 5/18/2019

2 Answers
Courtney F.5/28/2019

I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:)

If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Dainelle D.11/11/2022

Yes, sometimes it take a rather long time. It just depends.

Add your answer