Umobix
Questions & Answers

Here’s what buyers have asked with answers from Umobix staff and previous consumers.

6
questions answered
67%
answered within 1 day
Answer:
Hi, Tracy I To ensure you receive the most up-to-date data, we recommend performing a daily backup on the target device. Data synchronization depends entirely on how frequently the device is backed up. Regular backups help keep your information current and accurate. Best wishes, UMobix team
By Nate D., 1 day ago

Answer:
Hi, Matthew O After installation on an Android device, you can remove the icon from the menu. We know that tech-savvy kids can spot the icon right away. For iOS devices, the installation process does not include downloading the app on the device, so there won't be any icon in the menu. Best wishes, UMobix team
By Nate D., 1 day ago

Answer:
Hi, S.Elizabeth g. Thank you for your question! While we strive to provide the most accurate location data possible, it may occasionally vary slightly due to factors like GPS signal strength, Wi-Fi availability, or the phone's current settings (e.g., disabled location services). If the target device has a strong GPS connection and stable internet, the data is typically very accurate. However, minor inaccuracies can happen, especially indoors or in low-signal areas. If you have concerns about specific results, feel free to reach out to our support team—we're here to help!
By Nate D., 1 day ago

Answer:
Hi, ELAINE S At the moment, we provide customer support exclusively via live chat and email. Our team is always ready to assist you quickly and efficiently through these channels. Let us know how we can help!
By Nate D., 1 day ago

Answer:
Legit company that is ridiculous & I've never been treated so poorly or ripped off so badly
By Trina U., over a year old

Answer:
Yes, the manager told me that is undetectable. On my target device I really don't see it.
By Jerry N., over a year old


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Typical questions asked
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