Wayfair
Questions & Answers
Here’s what buyers have asked with answers from Wayfair staff and previous consumers.
36
questions answered
0%
answered within 1 day
Answer:
Allison, Yes, the box that the floor lamp came in did have a picture of the lamp on it. I would ask when you order. I hope this helps.
James.
By James W., over a year old
Answer:
No, they will take returns, but you pay fees. As for poor quality, I guess we just swallow it.
By John G., over a year old
Answer:
From my experience, this is company is to be avoided. Sounds like your life will be hectic enough for awhile so you don't need additional stress. Buy elsewhere is my advice.
By judi r., over a year old
Answer:
Need to call Customer Service ( a/k/a Customer Disservice) about any issue. Expect to be disappointed, but they may honor it. Best to avoid Wayfair in the future.
By judi r., over a year old
Answer:
Suggest calling Customer Service aka Customer disservice. A word of advice: buy elsewhere; anywhere else. This Co. Just does not care.
By judi r., over a year old
Answer:
Obviously their mission to become popular has worked. They don't need to be a good company anymore. They will take the money and run. When the time is right, they will close up shop and reopen with a new name. It is hard to find a business with integrity anymore.
By Mary B., over a year old
Answer:
Stay away. They do not follow up to make things right concerning your order.
By Steve F., over a year old
Answer:
Call customer service (aka customer disservice). This company should be avoided. Deal with a reputable Co like Amazon or its partners, They care.
By judi r., over a year old
Answer:
I wouldn't order anything big from Wayfair. I had to order the same product 3 times, and each time, the product was damaged. Wayfair rhymes with nightmare for a reason.
By Joe W., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?