1800CPAP.COM has a rating of 4.6 stars from 1,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
This was my second order with 1800CPAP and the experience was amazing. Got all the products delivered as promised. I love their extra security feature to check in on large orders to ensure there is no scam or fraud happening.
I was struggling getting supplies from my supplier of 15 years. 2-3 years ago they were bought by major medical company. Once that happened getting supplies has been a crap shoot. Good 3 -6 months, then I'm suddenly in no one's system. Then good again...get the point. So I finally decided to try 1800CPAP and received my order within days and at significantly lower price for same items. I was rescued. Thank you!
Hello Steven!
Thank you so very kindly for your greatly valued time and feedback! Our company is estatic to hear that we have met your expectations and that we have been able to help you out. We highly value your business with us and we are here for any of your current or future CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
This chamber is smaller than the one that came with my machine. It is still do able my water chamber was square at the bottom. This one has a circle at the bottom. All I was looking for was something to replace my other water chamber and I found it at 1800CPAP.com.
Hello Darlene!
Thank you so very much for your valuable time as well as your precious feedback! Our company is delighted to hear that we have met your expectations and we highly appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
The V-Com device solved the harsh and sudden surge of air pressure that my Resmed machine was doing. It's a simple baffle but it remedies something that local technicians couldn't quite understand.
Hello Randall!
Thank you so very greatly for your valuable time as well as your valuable feedback! Our company is thrilled to hear that you are enjoying your order and that our company has met your expectations. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Order sent to me was not what I wanted. Your organization realized this and immediately sent the wheels of motion and initated a return of my funds.
Thank you.
Hello Walter!
Thank you so much for your valuable time and valuable feedback! Our company is happy to hear that we have met your expectations and we are here for any of your current or future CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Lately, my mask has been having issues by coming apart in the part that goes together from soft to hard. They are not paying attention to quality control. We pay a lot of money for a mask.
Website is easy to navigate and order items. I dd not wait long for my supplies. I will be using this website again.
Hello Gabriella!
Thank you so much for both your valuable time and feedback! We are delighted to hear that our company has met your expectations and we greatly appreciate your business with us. We are here for any of your current or future CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
They are my number 1 go to for my C-Pap supplies. Ordering is easy and my order is shipped and delivered in a timely manner.
Hello John!
Thank you so greatly for your highly valued time and your incredible feedback! Our company is estatic to hear that we have met your expectations and we greatly appreciate your business with us. We are here for any and all of your current or future CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Can engage others mean of shipping like postal service? Reason is cheaper of course is slower delivery.
You made it easy to order and to communicate, therefore you are my first choice. I order with confidence that my money does not go for a waste.
Hello Ghada!
Thank you so very much for your time and precious feedback! We are happy to hear that our company has met your expectations and we greatly value your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
Hello Suraj!
Thank you so incredibly much for your invaluable time as well as your feedback! Our company is thrilled to hear that you are enjoying your order and that we have met your expectations. We greatly value your business with us and we are here for any of your current or future CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com