I moved form NY York to Pennsylvania,I am 56 years of age, and on medications, that impair me. I am partially immobile due to my diagnosis. In the summer of 2021, I had to leave my rented house that,my deceased father I lived with due to his passing. I was under total duress. I secured a home in western PA. Three years later, I got a deduction out of my Checking Account from the Long Island branch of Chase Bank. The box was only utilized for a week until I drew the funds and put them into my Chase Savings, to have a cashiers check for 39K for down payment on my new home in PA. Time elapsed until I seen $97 was deducted fro my account in PA for failing to return the keys and close the box. I called them and notified both branches about my situation. I recovered the keys hidden in my vehicle after forgetting about them for the last 3 years. That's half the dilemma. In order for me to refunded, and to stop having the $97 dollars taking out of my account every year, I need a "Power of Attorney present at the NY branch for the document to be signed in their presence. I am alone, and have to ties there anymore, and I am sure, nobody would want to take on that responsibility; if I did. I would need to travel 450 miles away just to close the box. Very unreasonable ultimatum. Their policies are over zealous, over rigid, and is not tailored for people who are immobile. I cant even have statement from my local branch surrendering the keys, I sign a waver to cancel the box, notarized, and sent that, and the keys through interoffice mail; remotely to my previous branch in Long Island NY, Babylon Village."No I have to be their branch office in person," and I have NO Power of Attorney. I am a lone in this world. They are really giving me a hard time closing out the box. I haven't got the health, and the means of driving out there to NY just to have safe deposit box closed. They are, discriminatory as far as my mobility, and unfair, and tyrannical policies restrict people in my position, that have accessibility problems, I was contacted by their "complaint department to be told the same ultimatum. Totally useless agents, and customer service. At the corporate level, and the Babylon New York branch. Please help me, Joseph Donato. NOTE: If this is not resolved, I will take every dime out of my Chase Savings, total of $*******, open a new account, and Blog negative feedback about this racket. Its is totally absurd, and unacceptable on how you treat a disabled human beings. By the way. My father was a decorated Korean War Vet. Who fraught Communism for fascists like your establishment to prosper on the backs of the down and out. How dare you!
I moved form NY York to Pennsylvania,I am 56 years of age, and on medications, that impair me. I am partially immobile due to my diagnosis. In the summer of 2021, I had to leave my rented house that ,my deceased father I lived with due to his passing. I was under total duress. I secured a home in western PA. Three years later, I got a deduction out of my Checking Account from the Long Island branch of Chase Bank. The box was only utilized for a week until I drew the funds and put them into my Chase Savings, to have a cashiers check for 39K for down payment on my new home in PA. Time elapsed until I seen $97 was deducted fro my account in PA for failing to return the keys and close the box. I called them and notified both branches about my situation. I recovered the keys hidden in my vehicle after forgetting about them for the last 3 years. That's half the dilemma. In order for me to refunded, and to stop having the $97 dollars taking out of my account every year, I need a "Power of Attorney present at the NY branch for the document to be signed in their presence. I am alone, and have to ties there anymore, and I am sure, nobody would want to take on that responsibility; if I did. I would need to travel 450 miles away just to close the box. very unreasonable ultimatum. Their policies are over zealous, over rigid, and is not tailored for people who are immobile. I cant even have statement from my local branch surrendering the keys, I sign a waver to cancel the box, notarized, and sent that, and the keys through interoffice mail; remotely to my previous branch in Long Island NY, Babylon Village."No I have to be their branch office in person," and I have NO Power of Attorney. I am a lone in this world. They are really giving me a hard time closing out the box. I haven't got the health, and the means of driving out there to NY just to have safe deposit box closed. They are, discriminatory as far as my mobility, and unfair, and tyrannical policies restrict people in my position, that have accessibility problems, I was contacted by their "complaint department to be told the same ultimatum. Totally useless agents, and customer service. at the corporate level, and the Babylon New York branch. Please help me, Joseph Donato NOTE: If this is not resolved, I will take every dime out of my Chase Savings, total of $17000, open a new account , and Blog negative feedback about this racket. Its is totally absurd, and unacceptable on how you treat a disabled human beings. By the way. My father was a decorated Korean War Vet. who fraught Communism for fascists like your establishment to prosper on the backs of the down and out. How dare you!