Filmora.wondershare

While this program is easy to use and has a bunch of "free" content you can add into your videos it has an annual subscription, not at all worth it. I am going back to apple's free software, it does the same thing but doesn't cost anything.

I accidentally bought the mac version instead of the windows version even tho i have a windows like a fool would do
So i went to customer service and this super amazing lady named Vanessa put up with all my crap questions and so much of her time and really was the beat customer service ive ever had

They used to sell lifetime plan but sadly they change their lifetime's terms and the name (to Perpetual Plan) Now you won't get free update if there's a "major" update. Which means you need to pay annually (because they release a "major" update every year).

Then how can you call the plan "Lifetime" or "Perpetual " if we lifetime buyers have to pay annually?

I have been dealing with Filmora for two and a half weeks on an issue that should be so easy, but here I am still waiting for help. They claim 24/7 customer service which is actually one email a day with a 3 to 4-day break over the weekend. Their emails don't directly address the issue or any questions that you have so I suspect the whole thing may be a bot. I have been getting suggestions to do my end that are out of context or simply don't work. This very frustrating experience has held up progression in my business and is not sorted out as yet. And being online there is nothing that I can do. Do yourself a favour and find a company that has actual customer service.

Fell for the same '7 day trial' that turned out only to be a trial of the plugins and not the subscription itself. Saw that the next day almost 100 dollars had been taken from my account for a year's subscription, insurance (for what?) and something else. Sent them an email and had a very arrogant reply from customer service that the subscription was non-refundable when people 'change their mind'. Scammy policies and false advertising are designed just to pull you in. Plus the so-called features are not good. The audio-to-text captions feature doesn't seem to understand an Australian accent, so all the captions need to be rewritten by hand anyhow. Avoid this company like the plague.

I have to say the second call was the charm. I was advised to use a different email address and I was able to upload my video. What an excellent product but customer service is only OK.

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Wondershare. Free? If you want to upload or write your video to disc etc you will have to pay a small fee. It is a good programme with great customer service so I did not mind but read everything as with most free software there will be small extras [FXs/transitions etc] that you will need to un-tick or you will be charged a monthly fee. For totally free software for art try Artweaver, for free word processing try Libreoffice

Bought Filmora 13, utter useless, videos lag, tried for a refund within my 30 days and got told not liking the software or finding is unusable isnt enough to get a refund and told no,

DO NOT BUY THIS JUNK! If I could give it) stars I would

Bought the Filmora9's lifetime license from AppSumo & I've been using it for about 2 years from now, absolutely intuitive & packed with all the essential features that a video editing software should have.

I can confidently say that Filmora 9 & Filmora Pro. Is definitely suitable for beginners to advanced vloggers/marketers/video editors who're looking to spend the least amount of money to get an Adobe Premiere Pro/Final Cut Pro alternative.

Visit my YouTube channel if you wanna learn more tricks about how to use the editor PROPERLY on video content.

Here are two major issues with the software and the company:
1) Crippleware: Your video gets marred by a watermark that is almost completely opaque and takes up half the screen. Combine with being a software as a service (monthly payments) rather than buying for a 1-time fee like most other software across the internet makes it even worse. You have to subscribe for this if you want good videos, which means that they are greedy, much like adobe when they went subscription-only. Thank god there ARE video editing software that don't have sh! Tty watermarks on it, like Videomeld.

2) The company censors reviews saying about its watermarks, look at this video: https://www.youtube.com/watch?v=38MbqrkLplk&t=0s what you see is a video taken down by obviously "Filmora Video Editor". This violates free speech and fair use. They want people to not know what that thing is on their video and get the software to shake down on users.

What they could've done is either make the watermark more transperent or smaller, stop with the false DMCA abuse, and actually disclose to the consumers the full information about the crippleware. (like " make sure you make a backup" or something)