Monterey Bay Herb Co.
business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

Overview

Monterey Bay Herb Co. has a rating of 4.8 stars from 3,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and great prices. Monterey Bay Herb Co. ranks 1st among Spices sites.

service
7
value
6
shipping
5
returns
2
quality
4
This company responds to reviews on average within 7 days

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11,134 reviews
How would you rate Monterey Bay Herb Co.?
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Texas
1 review
1 helpful vote
Follow leonard S.
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Excellent customer service with a website that's easy to navigate through, great customer's reviews, fast shipping and top of the line packaging, overall great experience!

Date of experience: April 15, 2025

Great website easy to navigate!
March 23, 2025
Previous review

Great website easy to navigate!

Date of experience: March 13, 2025
Arizona
1 review
0 helpful votes
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Perfect for making tea.
April 24, 2025

Buying rose hips was a great! The berries are fresh, fragrant, and packed with beneficial nutrients. Perfect for making tea, infusions. The delivery was fast, and the quality exceeded expectations. I will definitely buy again!

Date of experience: April 13, 2025
New Hampshire
1 review
0 helpful votes
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What is going on with shipping fees?
March 28, 2025

I have ordered herbs here for years. It was always $8.50 for shipping. Now it is gone totally. Last time I ordered it said it would be on my order but nothing i did got it there. As traditional methods of medicine become increasingly out of reach for every day people herbal medicine will be rising ing usage. Get ready and please be of the healer class of businesses and keep costs to a minimum as much as possible. Let big Pharma be the greedy unaffordable entities they have become.

Date of experience: April 2, 2025
Guam
1 review
0 helpful votes
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Great Quality and Service
April 11, 2025

I just wanted to say thank you for the incredibly quick shipping and top-notch product quality. Everything arrived faster than expected, and the items exceeded my expectations. It's always a pleasure to support a company that delivers on both speed and excellence. Keep up the great work!

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Fast, consistent, professional
April 20, 2025

Consistent service, extremely fast shipping, good availability of inventory, mostly consistent product from batch to batch, sometimes there's variability which is frustrating, but I am not sure if it's possible to attain greater consistency, or at least, I haven't seen better. Of course, they have the best pricing so that's a no-brainer.

Date of experience: April 10, 2025
Georgia
1 review
0 helpful votes
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Amazing teas and herbs
April 18, 2025

I buy from Monterey Herb because I really care about the quality of tea and herbs I use. I recently used their cut organic hibiscus to make a delightful mocktail which had been in a January email from them. Also made the elderberry one too. So apart from quality herbs and teas they also have creative uses for them and the customer service is very good and my packages arrive on time and I receive updates from the carrier. An excellent company with high quality products.

Date of experience: April 8, 2025
Illinois
1 review
0 helpful votes
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Perfect except for review process
April 22, 2025
Updated review

I received my order much quicker than expected. I was pleased with the entire process. However, to be fair, requiring 100 words is a waste of my time. I would prefer to be able to wrote what I want in the most efficient way possible.

Date of experience: April 12, 2025

Shipping is way expensive compared to competitors
April 8, 2025
Previous review

Shipping is way expensive compared to competitors. However I do not want to give your competitors the business so I am using you.

Date of experience: March 29, 2025
Florida
1 review
0 helpful votes
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Great quality
April 14, 2025

I always get my herbs from here because it's cheaper than almost everywhere else I've checked (even with my discounts on their sites) and the quality is fantastic. Honestly, my only compaint would be I wish the threshold for free shipping was lower.

Date of experience: April 4, 2025
Washington
1 review
0 helpful votes
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Good quality
April 4, 2025

Products ship fairly quick compare to other herbals sites and the quality is amazing for my herbals capsules side hustle that I'm growing into a business. 2 thumbs up. Been using Herb Co for about 8 months now.

Date of experience: March 24, 2025
Michigan
1 review
0 helpful votes
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Excellent products and service
April 12, 2025

Very pleased with the quality of the herbs received over the past two years. The website is so easy to work with (product codes are so helpful for long list of items being ordered), and emailed receipts are instantly sent. I have received all mailings as promised, and tracking is provided. Thanks!

Date of experience: April 2, 2025
Washington
1 review
0 helpful votes
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Fantastic Product Fantastic Customer Support
April 13, 2025

I can always call Monterey Bay Herb Co. Just before my final purchase as they are exigent at responding and answering my questions about product as their team members are well versed in the product, process, shipment and delivery. And always happy and courteous. I always return to your quality products and recommend. Thanks be to God for the quality products, customer service, and availability. I appreciate the added benefit of all the identifiers per product and the educational information provided for each specie of herbal plant.

Date of experience: April 2, 2025
Minnesota
1 review
0 helpful votes
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Oolong tea purchase
April 23, 2025
Updated review

Due to illness here for the past couple years I previously made a larger than my average purchase of Oolong tea some years back. My password needed to be reset and your site made that easy to do. This is good. I made my purchase and received it in a timely manner. Thank you.

Date of experience: April 13, 2025

Tea Shipment
April 5, 2025
Previous review

Your site is easy to navigate. I hadn't ordered in a few years due to illness here, but I had plenty from last supply. Glad you are still operational.

Date of experience: March 26, 2025
Illinois
1 review
0 helpful votes
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I don't usually review companies but Herb Company deserves it.
April 22, 2025
Updated review

I love this company because they do what you would expect a good company to do. They have great herb products. They don't waste time shipping your purchases to you, and they have great prices as well. What more can you ask? I love this company!

Date of experience: April 12, 2025

Always satisfied with this company
March 28, 2025
Previous review

Items always arrived in long term packaging. Herbs are fresh and wonderful to use. I love this company!

Date of experience: March 18, 2025
Tennessee
1 review
0 helpful votes
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Quality Product, Good Pricing, Fast Shipping
March 31, 2025
Updated review

I've been ordering from this site for YEARS! It's my go-to for herbs and tea blends! They have a HUGE selection and I appreciate the items descriptions! They are helping when needing to make something for a specific product! Thanks HerbCo!

Date of experience: April 4, 2025

Wow!
September 8, 2024
Previous review

I really appreciate that there are so many tea blends to choose from! The prices are fantastic and the quality of ingredients will have me ordering more!

Date of experience: August 29, 2024
New Mexico
1 review
0 helpful votes
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I love Monterey Bay spice Company!
April 10, 2025

I love that they are here in the United States and I don't have to deal with international shipping! I love the are a small family home business. I love that. Their prices are also extremely competitive! They are always professional, courteous and friendly whether on the phone or over email! I love that they are efficient and have top quality products! Their shipments, our whole ways, timely, and accurate!

Date of experience: March 31, 2025
Delaware
1 review
0 helpful votes
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My go to for my business
April 2, 2025

This is my 10th or so order. After ordering from most herbal shops online this site has so many choices for herbs and supplements, the fact that you can choose from the powdered form, wild crafted and organic is great for me. The choice to also be able to chose between a pound or smaller is great because sometimes you just need what you need. Lastly if they are out of a supplement or herb, they email you when its back in stock.

Date of experience: March 23, 2025
Missouri
1 review
0 helpful votes
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Great pricing and QUICK shipping!
April 23, 2025

I am a homebirth midwife and I provide teas of all kinds for my mamas to be. The pricing and the shipping make this a great option for organic, wholesome, delicious herbs!

Date of experience: April 13, 2025
Mississippi
1 review
0 helpful votes
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Best company to order herbs
April 4, 2025

Fast and free shipping wen order is 250 plus 15 % discounts wen orders are over 600. Shipping is fast and in 5 years only one time a bag was damaged in transit. There replant it fast. Thank you for the awesome webside, I can find everything easy

Date of experience: March 25, 2025
Utah
1 review
0 helpful votes
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Herbco Rocks!
April 20, 2025

I order a lot from Herbco for the chocolate company I work for. We always receive great quality ingredients at a great affordable price. The quality is always 10/10 and every order I've made shipped fast.

Date of experience: April 10, 2025
Melissa M. — Monterey Bay Herb Co. Rep
6 days ago

Hi Kim! Thanks for the glowing shoutout! We're so happy to hear that our herbs and spices are supporting your chocolate creations—we're honored to be a small part of the magic. Fast shipping, great quality, and fair prices are what we strive for, so it means a lot to hear we’re hitting the mark. Thanks again and we appreciate you being part of the HerbCo fam! 🍫✨

Virginia
1 review
0 helpful votes
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Wonderful Timing and Authentic Source
April 8, 2025

I have have been ordering herbs from the Monterey Bay Herb Co. For several months. This company is a gem. I trust this company as an authentic source for all of my herb and tea products. I really appreciate this company and this is my only herb company.

Date of experience: March 29, 2025