thredUP
Questions & Answers

I almost always sell on eBay first. Then when I don't feel like hanging on to the clothes any more and just want my closet space back and they have been on eBay for months, I will send to thredUP. I don't even send in that high end of items and I will usually get $16 and up per bag. So to me, it's a last resort, but I usually can expect something even if it's a little. I LOVE thredUP for buying. Use their upfront calculator to see what items they take. They will say 50 cents to 1.00 per item so it is not hidden info. There is always the return option where you can get your entire bag back for $12.99 as well. Everyone who has nice stuff they'd want back should opt for this method always.

I sent very expensive brands and they only accepted the cheaper brands (maybe they only know Gap, Calvin Klein, etc.) anyhow I received 1$ per item basically. One pair of shoes brand new from Anthropologie, I got a few bucks for them and they listed them at about 20$. A brand new Babaton top at 150$ they listed it also around 20 and I got a few bucks. The very expensive european brands I sent, they did not list and refused to return them (I had to ask it before sending the bag). My advice: if you have expensive brands, ask a return as they DO NOT accept expensive brands, only the cheap ones, and you loose a tone of money. I now give everything to goodwill since it is at least a charity and takes less time and effort.

This company is a scam. Even after sending in just the type of clothing brands they asked for I was still only given 2.60 for an entire bag of clothing. I think it is really important that this information gets out there so that others are not duped into this shady company.

I don't think they can make money on everything it's what the people are buying at the time
Don't think I'm defending these guys cause the logistics and the management of the company truly do suck
I sent in 2 bags and then gave up

I only buy from them now on

Cindy - i took them over a month to process my bag. In the end they told there was one thing worth selling. I had to ask what happened to my other items (vera bradley, eileen fisher etc.). Some were "difficult" to sell others were faded or had mysterious stains I was unaware of. My sage advice - do not send them anything else. If you do pay for the return bag. I think ThredUp is a scam or at the very least not practicing ethical business practices. I'm sorry you're frustrated - I understand, I was there. It sucks.

Cindy, the bag I sent was the same. The clothes were in good condition. Nothing ripped, worn, torn or faded. I was paid 80 cents for an entire bag. And when I emailed them asking questions like you are asking, the response I received (2 weeks later no less) was pretty much a "Sorry you had a bad experience. I will be sure to let the team know how you feel." And that was it. I have not heard from them again. Thank you for being bold and asking this question. I hope the folks at ThredUp see this and respond!

You might want to avoid the furstration and take your items to a local consignment shop. Swap.com is a new used clothing site... where they are really half the cost of thredup. Selling with them is backlogged due to a high interest. I ordered through them and was quite pleased with their items.

Many people asked this question and my answer is the same every time. This people are rip off artist. S what did they do with all the clothes they don't buy from you. Do they really donate them I think they sell them on a different site under a different name or in a boutique or whatever... you're much better off going to a local consignment store or using the offer up app

I will sell clothing on eBay or Poshmark before I ever send ThredUp another bag of great clothing and get nothing for it. Just don't do it.

It's awesome too when you get an email saying how much it sold for. You only got pennies of that.