TicketsOnSale
Questions & Answers

How easy is it to get a hold of customer service at Ticketsonsale.com?

Asked by Daniel S. on 8/17/2020

11 Answers
Ramon P.10/31/2021

Terrible do not use this company, you will not get your tickets or your refund
Daniel M.9/23/2021

Impossible. You can't speak to a person. Ever. Want to waste your time with automated email responses, computerized form "live chat" or a long wait to hear more computer generated responses when you call their pathetic excuse for customer service? Then this is the company for you.
Lisa R.8/20/2021

You can't talk to anyone. They don't even answer their emails. Total bs company!
Catherine D.8/10/2021

O no one picks up the phone I emailed called and called guaranteed me the tickets no tickets nothing
Lost M.5/5/2021

No one will answer the phone. So you choose chat and they are clueless/
Natalie H.3/18/2021

Not easy what so over and couldn't even talk to someone on the phone email only and had to wait for responses
Rick S.1/29/2021

Crooks will not offer a refund. Concert I paid for postponed and then cancelled.
Sierra S.1/2/2021

It's not. And if you manage to they are rude and unhelpful
Sundy C.1/24/2025

Pretty easy, follow steps provided, you won't be sorry, they are very helpful.
DAPHINE L.4/27/2021

Sorry you guys had a bad experience, next time if and when you get through to customer service ask for Julian, she is the best.

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