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TicketsOnSale

Overview

TicketsOnSale has a rating of 3.7 stars from 22,506 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketsOnSale most frequently mention good experience, confirmation email and easy process. TicketsOnSale ranks 2nd among Tickets sites.

service
4,219
value
546
shipping
421
returns
465
quality
4,578
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39,124 reviews
How would you rate TicketsOnSale?
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New Jersey
1 review
0 helpful votes
Follow Janice G.
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Confusing
March 15, 2025

I found the site confusing. I got so many emails I wasn't even sure I had tickets. I don't like giving bad reviews but make your site simpler and more transparent. It took me a while to realize that I was not buying these tickets through Wind Creek but had been switched to a third party.

Date of experience: March 30, 2025
Brazil
1 review
0 helpful votes
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Not Easy
February 22, 2025

Not easy to use. Lots of e-mails but neither of then with the path to get the tickets. At this time I have the confirmation of purchase with my number and the money is out of my account, but nothing about the instructions to have the tickets with me. Terrible.

Date of experience: February 24, 2025
Canada
1 review
0 helpful votes
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I am not sure what to say!
January 17, 2025

For me, it was not that easy to navigate. Not good with this digital ways of things. Not sure if I have tickets All kinds of e-mail plus insurance coverage. Still not sure if I have tickets for this show. Said I was confirmed, confirmed what? Not sure.

Date of experience: March 9, 2025
New Jersey
2 reviews
0 helpful votes
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It was a disaster! Jan 1,2025 Rose Bowl Parade
November 24, 2024

It seemed like a good idea... get tickets before you get there. But I never heard back from the ticket people... they said they would send them before the event. I flew to California, and tried to call the web site but they didn't respond. I went to the event... and they wouldn't let us in. We had to have a special number... and they tried to look up the number of the account that I had been sent, but couldn't find anything. They said is was a SCAM and that I bought tickets from the wrong people. We stood outside they whole time! AFTER I got home (the next week) there was an email that said "here are your tickets". It was sent the day of the event! I even bought the insurance they you insisted I should buy... but I don't know how to talk to anybody there, and don't know what to do with it. I think is was a SCAM after all. Never again!

Date of experience: March 19, 2025
California
1 review
2 helpful votes
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Not a great transaction
February 13, 2025

My seller sent email that was canceled. Then he sent again and I was away from computer and couldn't accept fast enough. Then sent another email saying it was canceled. Long story short, after calls to my credit card to cancel and report fraud. I finally got another email about my tickets again. Too much of a hassle. Not very helpful.

Date of experience: February 14, 2025
Tennessee
1 review
0 helpful votes
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Nickel back tickets
February 28, 2025

Everything is good except for notification when my tickets are going to arrive. It should be noted that the email sent to check on ticket status does not work when you put in your confirmation number.

Date of experience: February 18, 2025
Canada
1 review
0 helpful votes
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Pretty good for the most part, though the purchase didn't go through last night. Definitely made up for it by coincidentally having a discount available today.

I had better not have just bought 8 tickets :/

Date of experience: February 24, 2025
Florida
1 review
0 helpful votes
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Being 76 years old and not use to ordering anything on line it would have been helpful if a phone number was available for assistance. Since it is still eight days until the game I'm hopeful that the tickets will be sent to me and everything goes smoothly.

Date of experience: March 12, 2025
Canada
1 review
0 helpful votes
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Price difference
March 29, 2025

Said $89 per ticket for row 18. Bought 2. Came out to $369. Was a bit shocked at price change over and usd. Then next day my wife gets 2 floor tickets for $100 less in cnd. Make sure you pay attention before hitting submit. Was a costly mistake. Worse now can't get rid of them to make back loss.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Hassle Free
March 1, 2025

I had a great experience using this website! The interface is user-friendly, making it easy to navigate. Everything felt seamless and intuitive. Highly recommend for anyone looking for a hassle-free online.

Date of experience: February 19, 2025