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TicketsOnSale

Overview

TicketsOnSale has a rating of 3.7 stars from 22,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketsOnSale most frequently mention good experience, confirmation email and easy process. TicketsOnSale ranks 2nd among Tickets sites.

service
4,233
value
546
shipping
421
returns
465
quality
4,578
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39,282 reviews
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Texas
1 review
0 helpful votes
Follow Marianne C.
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Questionable procedures
March 27, 2025

Thought I was on the venue site for limited tickets at twice the price.
Clicked "next" assuming there would be review page to see total charges. Nope! Confirmed adding another $150 for unidentified service charges. Called to cancel but told "No"! Very tricky and want my money back as not even sure these are real.

Date of experience: March 17, 2025
Missouri
1 review
0 helpful votes
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Fine
March 14, 2025

It was fine. Not a problem. Still waiting to receive them. Said it won't transfer until the day before the show. I sure hope I actually have tickets and didn't just get ripped off. No way to tell as of now.

Date of experience: March 10, 2025
Canada
1 review
0 helpful votes
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Game tix
March 11, 2025
Updated review

Simple and easy to use. Tried two venues in the same town this week to see how the parks vary during spring training. The only challenge I have is by the time they pad all the extra fees into the purchase the game ends up being more expensive than regular season games when the 'stars' are playing.

Date of experience: March 1, 2025

Game tix
March 5, 2025
Previous review

Simple and easy to use. Tried two venues in the same town this week to see how the parks vary during spring training

Date of experience: February 19, 2025
Texas
1 review
0 helpful votes
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Simple and easy
March 20, 2025

Had an event that I last minute booked and remembered about parking. Found it here and luckily was able to avoid the no cash mistakes of majority. Super easy and great to just get in and out and onto tacos for a late night snack.

Date of experience: March 10, 2025
North Carolina
1 review
0 helpful votes
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Easy Peasy
March 18, 2025

Purchasing these tickets was fast and easy! At first I was a bit confused about the seating as it did not give me an option to choose but went with it anyways in hopes that I have good seating when I get there

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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Wasn't expecting to not get my tickets
March 30, 2025

No problems buying the tickets. But I've purchased a lot of concert tickets through ticket master and live nation amongst others and I always get an electronic ticket that I can add to my Apple wallet. This is the first time I didn't get any actual ticket after purchase, so it makes me hesitant to want to use the service again. An email confirmation is one thing but getting the actual ticket and having it in my secure wallet sure makes me feel better. I'm unsure why you can't just deliver the e-tickets immediately like so many other ticket sellers.

Date of experience: March 20, 2025
New Jersey
1 review
0 helpful votes
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Confusing
March 15, 2025

I found the site confusing. I got so many emails I wasn't even sure I had tickets. I don't like giving bad reviews but make your site simpler and more transparent. It took me a while to realize that I was not buying these tickets through Wind Creek but had been switched to a third party.

Date of experience: March 30, 2025
Brazil
1 review
0 helpful votes
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Not Easy
February 22, 2025

Not easy to use. Lots of e-mails but neither of then with the path to get the tickets. At this time I have the confirmation of purchase with my number and the money is out of my account, but nothing about the instructions to have the tickets with me. Terrible.

Date of experience: February 24, 2025
Canada
1 review
0 helpful votes
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I am not sure what to say!
January 17, 2025

For me, it was not that easy to navigate. Not good with this digital ways of things. Not sure if I have tickets All kinds of e-mail plus insurance coverage. Still not sure if I have tickets for this show. Said I was confirmed, confirmed what? Not sure.

Date of experience: March 9, 2025
New Jersey
2 reviews
0 helpful votes
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It was a disaster! Jan 1,2025 Rose Bowl Parade
November 24, 2024

It seemed like a good idea... get tickets before you get there. But I never heard back from the ticket people... they said they would send them before the event. I flew to California, and tried to call the web site but they didn't respond. I went to the event... and they wouldn't let us in. We had to have a special number... and they tried to look up the number of the account that I had been sent, but couldn't find anything. They said is was a SCAM and that I bought tickets from the wrong people. We stood outside they whole time! AFTER I got home (the next week) there was an email that said "here are your tickets". It was sent the day of the event! I even bought the insurance they you insisted I should buy... but I don't know how to talk to anybody there, and don't know what to do with it. I think is was a SCAM after all. Never again!

Date of experience: March 19, 2025