Overview
1stDibs has a rating of 4.7 stars from 464 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention free shipping, high quality and quick response. 1stDibs ranks 14th among Home Decor sites.
I ordered a rubies choker and despite requesting a return 2 months ago I still don't have a way to return it! The value of this is £*******! Customer support does absolutely nothing! They keep saying they will come back and they don't.
The second item I ordered was supposed to be emeralds and was completely fake!
I had to incur valuation fees, return shipping fees and I am at a loss of more than £30k!
Do not trust this company! Completely unprofessional. Even their legal team doesn't respond.
After 2 months of requesting a return, I still don't have a way to return my item. I have called them more than 50 Times but no one cares, I will be very surprised if they survive as it's a fraud.
I have told them one of the sellers admitted to cheating customs and they did absolutely nothing about it!
I bought an item for 30,000 and the seller declared $150 for it.
Despite all those profits I still do not have a refund for my item and I still have to pay return fees of over £400 and call them constantly.
Do not fall in the trap and use this company. I am scarred by that experience and at a deep loss.
The site is very people friendly and easy to navigate. My last purchase had excellent communicaiton with seller, delivery was faster than I expected, and I am extremely happy with my purchase.
This is so easy to navigate from one item to another, and to contact sellers. I like that there are several photos of each item, and a video clip, so I get a good look at the items.
If I could give 10 stars, this would still not be the rating that Kodi and Chris deserve. They were with me every step of the way, incredibly helpful, solution oriented, never left me alone for a moment or with a problem. Always questioned whether I needed help, and all this with a warmth that is more than remarkable! Shipping an antique Chinese bed from the USA to Germany is anything but easy and I would certainly have failed if the two of them hadn't always been by my side. I couldn't be more grateful and happy. Sending my love, enthusiasm and all my respect to Topeka/KS!
Thank You For Your Review, Natalie!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
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1st Dibs has an ever-changing inventory of eclectic, unique or hard to find, high quality pieces of collectibles in many categories. They are extremely professional and trustworthy. I love shopping with them.
Thank You For Your Review, George!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
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Brilliant. The seller went above and beyond to get the ring to me quickly. It was even more beautiful than I imagined. I cannot rate the seller, the ring or my experience any higher. Thank you so very much.
Thank You For Your Review, Anderson!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Seller was very responsive and shipped the items immediately! They came meticulously packaged and were exactly as pictured. Highly recommend.
Thank You For Your Review, Charlotte!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
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I am fairly new to 1stDibs and I'm soooo glad I discovered this site. It's truly amazing if you love beautiful merchandise of any kind. It's fabulous to shop on 1stDibs site.!
My experience in acquiring a Salvador Dalí Divine Comedy woodcut print from 1stDIBS was first class. They were very responsive to all my questions and concerns before AND after my acquisition.
Thank You For Your Review, James!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
I've made upwards of 8-10 purchases here and all went very smoothly and all were jewelry items. I'm very very pleased.
Thank You For Your Review, Kimberly!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Great as always in all aspects of the experience, from initial browsing to completed transaction.
Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.
Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.
Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.
Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We Appreciate Your Feedback!
Thank you for leaving a review on 1stDibs – we're sorry to hear your experience did not meet expectations. We have the highest standards for the quality of our listings and sellers and will use your input to improve 1stDibs in the future. We want to help you resolve this issue, so we invite you to contact us if you wish to speak to a specialist.