JUST went online for a digital download for a JOHN DEERE LOADER MANUAL, AND paid them, only to find out, they never sent a MANUAL OR ANY DOWNLOAD!
ONLY thing they sent is a thank you for the purchase and a NOTE STATING,,, IF YOU HAVE NOT RECEIVED YOUR DOWNLOAD, to contact them. Well i did they are closed and now i am stuck.
If they were able to send me a letter thanking them then they have correct EMAIL and could send manual, but obvious they are NOT LEGIT! I WILL CALL WELLS FARGO REPORT STOP PAY AND TO BBB
I ordered an online manual for AUD $9.99.
As yet I have received nothing.
My credit card has been charged AUD $19.50 twice, a total of AUD $35.00.
I am about to contact my bank to see if the payments can be stopped.
I have been sucked in complete scam. Don't touch!
First quoted $9.00 but charged my card almost twice that. They didn't have the instructions I needed but sent any manual I could download free myself. Refused to give a refund even though they don't have what I need. I was and am still willing to pay them to supply the correct instructions. That doesn't look like it wil happen. Buyer beware!
I bought a manual for a 1950's era Wedgewood stove to be delivered online, web receipt said $9.99. I checked my credit card the next day and it had been charged $19.99. I should have read these reviews before going ahead with the purchase. I immediately have disputed the charge through my credit card company. Hopefully they can get the money back. Like everyone else, I wish I could rate them with less than zero stars.
Ordered specific manual they said they had it and gave my card information, only to get feed back that request didn't go through because they don't have manual- but billed by card anyway (even more than quoted).
Ordered a manual form this company. They sent me the initial purchase email with the $9.99 purchase amount but actually charged my credit card $15.97. Never got the follow-up email with the download information. Did not respond to my emails. I have contacted my bank to dispute the charge and to get a new credit card.
All user manuals.com is a fraudulent site it is listed a price of $9 for a manual when I paid for the manual it was $16 then they emailed me back stating that they had no copy of them manual and they're going to look further for a copy of the manual and it will cost me more to receive the manual if they find it I can buy it on eBay for $12 fraudulent site
I ordered an industrial manual that they claim they had. The charge was $9.99 and that is what was on my receipt. The actual charge however upon checking with my bank was $18.99. No explanation AND no manual. They said they emailed a link to download and there was no link and no answer to email. This is a SCAM. Buyer Beware!
I purchased a manual for $9.99, this was final price. Checked my bank, and my debit card was charged $15.97. I thought this to be odd, so I contacted them by the email given on the site. I never received a response back. I have contacted my bank, and requested a new debit card. VERY MUCH A SCAM, STAY AWAY
SCAM
SCAM - beware all-usermanuals take your money but don't deliver the manual requested. Don't believe the the refund process - just keep sending the same email saying you will receive a refund but the money is not returned.
Date of experience: 22 April 2023
This company is basically set up to scam Straight away they took twice as much money from my account than what was quoted Ignored my requests for a refund and then reported that they could not find a manual but would keep looking SCAM SCAM SCAM SCAM
I bought it, never received any product, was promised a refund, never happened. And of course I was advised NOT to complain to my credit card issuer. Stay away. NOT a reliable supplier.
I ordered a user manual listed for $9.99 but a charge was put through to my bank for $18.99. I have followed the cancellation and refund instructions to no avail.
I paid for a manual their search said was available. The receipt was for $9.99. After they charged my credit card $14.99, they told me the manual was not available. The charge was still pending and could have been canceled. It took 5 emails and 3 days and a credit card dispute to get my money back.
I immediately requested a refund after finding out this company only has downloads of manuals and I wanted a hard copy. 4 emails and 4 days to get even a response. DO NOT use this company. They even warn you not to contact your bank because "we can work it out." They put your $ in their pocket and you do not get what you wanted.
I searched more then 6 hours to find out a user manual for my Megavend 1900 machine I even found out that the company went liquidation in 2014 and no news or help since then and yet these website All-user manual found the user manual for my machine in 5 second but I have to pay $10 first then wait few days to be able to download my user manual... well I just thought to search for my desk table as a name and a brown colour as a model and my email. And guess what it found a user manual for my desk that I made 3 yrs ago but I still have to pay $10 to download it... Hahahahah you not smarter then me. Scammers.
This site is a rip off, they over charge and then will not respond. Stay away from them they're not legitimate!
Did not receive the manual. Site search for manual function on website is a fraud. Over-bills (2x) your credit card.
I ordered and paid for a user manual. One week later? Nothing. Followed up with two emails. Nothing Total scam.
All-UserManuals has a rating of 1 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with All-UserManuals most frequently mention and credit card. All-UserManuals ranks 5096th among Business Services sites.