website thubmnail of All-UserManuals

All-UserManuals

How would you rate All-UserManuals?
grey star
grey star
grey star
grey star
grey star
Nevada
3 reviews
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Send Message
Share Review
Report Review

JUST went online for a digital download for a JOHN DEERE LOADER MANUAL, AND paid them, only to find out, they never sent a MANUAL OR ANY DOWNLOAD!
ONLY thing they sent is a thank you for the purchase and a NOTE STATING,,, IF YOU HAVE NOT RECEIVED YOUR DOWNLOAD, to contact them. Well i did they are closed and now i am stuck.
If they were able to send me a letter thanking them then they have correct EMAIL and could send manual, but obvious they are NOT LEGIT! I WILL CALL WELLS FARGO REPORT STOP PAY AND TO BBB

Date of experience: April 14, 2025
Australia
1 review
1 helpful vote
Follow Tony R.
Unfollow Tony R.
Send Message
Share Review
Report Review

Crooked Scam
October 21, 2024

I ordered an online manual for AUD $9.99.
As yet I have received nothing.
My credit card has been charged AUD $19.50 twice, a total of AUD $35.00.
I am about to contact my bank to see if the payments can be stopped.
I have been sucked in complete scam. Don't touch!

Date of experience: October 21, 2024
Florida
1 review
2 helpful votes
Follow Pat R.
Unfollow Pat R.
Send Message
Share Review
Report Review

Don't use them!
August 12, 2023

First quoted $9.00 but charged my card almost twice that. They didn't have the instructions I needed but sent any manual I could download free myself. Refused to give a refund even though they don't have what I need. I was and am still willing to pay them to supply the correct instructions. That doesn't look like it wil happen. Buyer beware!

Date of experience: August 12, 2023
California
1 review
3 helpful votes
Follow Bob C.
Unfollow Bob C.
Send Message
Share Review
Report Review

Total Scam
February 13, 2024

I bought a manual for a 1950's era Wedgewood stove to be delivered online, web receipt said $9.99. I checked my credit card the next day and it had been charged $19.99. I should have read these reviews before going ahead with the purchase. I immediately have disputed the charge through my credit card company. Hopefully they can get the money back. Like everyone else, I wish I could rate them with less than zero stars.

Date of experience: February 13, 2024
Idaho
1 review
0 helpful votes
Follow Martin O.
Unfollow Martin O.
Send Message
Share Review
Report Review

Scam
August 16, 2023

Ordered specific manual they said they had it and gave my card information, only to get feed back that request didn't go through because they don't have manual- but billed by card anyway (even more than quoted).

Date of experience: August 16, 2023
Nebraska
1 review
8 helpful votes
Follow Larry K.
Unfollow Larry K.
Send Message
Share Review
Report Review

BUYER BEWARE!
February 14, 2023

Ordered a manual form this company. They sent me the initial purchase email with the $9.99 purchase amount but actually charged my credit card $15.97. Never got the follow-up email with the download information. Did not respond to my emails. I have contacted my bank to dispute the charge and to get a new credit card.

Date of experience: February 14, 2023
Colorado
1 review
1 helpful vote
Follow Stephen J.
Unfollow Stephen J.
Send Message
Share Review
Report Review

All-UserManuals.com
March 11, 2023

All user manuals.com is a fraudulent site it is listed a price of $9 for a manual when I paid for the manual it was $16 then they emailed me back stating that they had no copy of them manual and they're going to look further for a copy of the manual and it will cost me more to receive the manual if they find it I can buy it on eBay for $12 fraudulent site

Date of experience: March 11, 2023
Ohio
1 review
1 helpful vote
Follow Pamela M.
Unfollow Pamela M.
Send Message
Share Review
Report Review

I ordered an industrial manual that they claim they had. The charge was $9.99 and that is what was on my receipt. The actual charge however upon checking with my bank was $18.99. No explanation AND no manual. They said they emailed a link to download and there was no link and no answer to email. This is a SCAM. Buyer Beware!

Date of experience: February 1, 2024
Illinois
1 review
2 helpful votes
Follow Al R.
Unfollow Al R.
Send Message
Share Review
Report Review

I purchased a manual for $9.99, this was final price. Checked my bank, and my debit card was charged $15.97. I thought this to be odd, so I contacted them by the email given on the site. I never received a response back. I have contacted my bank, and requested a new debit card. VERY MUCH A SCAM, STAY AWAY

Date of experience: March 21, 2023
GB
1 review
0 helpful votes
Follow Nick N.
Unfollow Nick N.
Send Message
Share Review
Report Review

SCAM -BEWARE
April 21, 2023

SCAM
SCAM - beware all-usermanuals take your money but don't deliver the manual requested. Don't believe the the refund process - just keep sending the same email saying you will receive a refund but the money is not returned.
Date of experience: 22 April 2023

Date of experience: April 21, 2023
Australia
1 review
1 helpful vote
Follow Keith G.
Unfollow Keith G.
Send Message
Share Review
Report Review

Scam
December 11, 2023

This company is basically set up to scam Straight away they took twice as much money from my account than what was quoted Ignored my requests for a refund and then reported that they could not find a manual but would keep looking SCAM SCAM SCAM SCAM

Date of experience: December 11, 2023
Canada
1 review
3 helpful votes
Follow Bill M.
Unfollow Bill M.
Send Message
Share Review
Report Review

Don't buy it
February 26, 2023

I bought it, never received any product, was promised a refund, never happened. And of course I was advised NOT to complain to my credit card issuer. Stay away. NOT a reliable supplier.

Date of experience: February 26, 2023
New Jersey
1 review
0 helpful votes
Follow Vivian S.
Unfollow Vivian S.
Send Message
Share Review
Report Review

Scam
February 12, 2024

I ordered a user manual listed for $9.99 but a charge was put through to my bank for $18.99. I have followed the cancellation and refund instructions to no avail.

Date of experience: February 12, 2024
Vermont
4 reviews
12 helpful votes
Follow Karen K.
Unfollow Karen K.
Send Message
Share Review
Report Review

I paid for a manual their search said was available. The receipt was for $9.99. After they charged my credit card $14.99, they told me the manual was not available. The charge was still pending and could have been canceled. It took 5 emails and 3 days and a credit card dispute to get my money back.

Date of experience: January 29, 2022
North Carolina
1 review
4 helpful votes
Follow Jan T.
Unfollow Jan T.
Send Message
Share Review
Report Review

Lousy company
December 14, 2022

I immediately requested a refund after finding out this company only has downloads of manuals and I wanted a hard copy. 4 emails and 4 days to get even a response. DO NOT use this company. They even warn you not to contact your bank because "we can work it out." They put your $ in their pocket and you do not get what you wanted.

Date of experience: December 14, 2022
Australia
1 review
3 helpful votes
Follow Kassem H.
Unfollow Kassem H.
Send Message
Share Review
Report Review

Scam
March 13, 2022

I searched more then 6 hours to find out a user manual for my Megavend 1900 machine I even found out that the company went liquidation in 2014 and no news or help since then and yet these website All-user manual found the user manual for my machine in 5 second but I have to pay $10 first then wait few days to be able to download my user manual... well I just thought to search for my desk table as a name and a brown colour as a model and my email. And guess what it found a user manual for my desk that I made 3 yrs ago but I still have to pay $10 to download it... Hahahahah you not smarter then me. Scammers.

Date of experience: March 13, 2022
Georgia
1 review
4 helpful votes
Follow DEE P.
Unfollow DEE P.
Send Message
Share Review
Report Review

FRAUDULENT Promise
March 20, 2023

This site is a rip off, they over charge and then will not respond. Stay away from them they're not legitimate!

Date of experience: March 20, 2023
Canada
1 review
1 helpful vote
Follow Simon D.
Unfollow Simon D.
Send Message
Share Review
Report Review

Avoid—scam
December 26, 2023

Did not receive the manual. Site search for manual function on website is a fraud. Over-bills (2x) your credit card.

Date of experience: December 26, 2023
Florida
1 review
2 helpful votes
Follow Wende W.
Unfollow Wende W.
Send Message
Share Review
Report Review

No product provided
July 14, 2023

I ordered and paid for a user manual. One week later? Nothing. Followed up with two emails. Nothing Total scam.

Date of experience: July 14, 2023
Australia
1 review
0 helpful votes
Follow WARREN M.
Unfollow WARREN M.
Send Message
Share Review
Report Review

SCAM
March 16, 2023

Order submitted for $9.99 but charged $12.98
No manual received and other reviews are similar today!

Date of experience: March 16, 2023

Overview

All-UserManuals has a rating of 1 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with All-UserManuals most frequently mention and credit card. All-UserManuals ranks 5096th among Business Services sites.

service
9
value
10
shipping
8
returns
8
quality
7