Overview
Distinctive Gem has a rating of 5 stars from 154 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Distinctive Gem most frequently mention customer service, engagement ring and final product. Distinctive Gem ranks 6th among Diamond sites.
Instant Feedback
I contacted the Distinctive Gem team for an August Vintage round diamond, as a replacement for my engagement ring. Shopping was easy, customer service was great and in so happy with my final product. It's stunning!
Ordered a custom ring using one of their diamonds. Went through several CAD designs and made revisions to my exact requests. They handled the manufacturing of the ring and setting. It arrived promptly after they finished setting. 10/10 could not have asked for a better experience overall.
The engagement ring I received from Distinctive Gem really is distinctive. I gasped when I first saw it, and my wife did as well when I gave it to her. I feel so lucky to have found Sarah, Jonathan, and Caysie. It feels truly special and unique. I can't praise it enough. I contacted Distinctive Gem through their website and received a quick response from Sarah. Sarah was terrific with both answering direct process questions, as well as providing great suggestions on color and material pairings. She even suggested a ring size out of nowhere and it ended up a perfect fit! Who knows, she might have mystical powers. Just a great experience and the most beautiful ring ever. Thanks Sarah, Jonathan, and Caysie!
The engagement ring I received from Distinctive Gem really is distinctive. I gasped when I first saw it, and my wife did as well when I gave it to her. I feel so lucky to have found Sarah, Jonathan, and Caysie. It feels truly special and unique. I can't praise it enough. I contacted Distinctive Gem through their website and received a quick response from Sarah. Sarah was terrific with both answering direct process questions, as well as providing great suggestions on color and material pairings. She even suggested a ring size out of nowhere and it ended up a perfect fit! Who knows, she might have mystical powers. Just a great experience and the most beautiful ring ever. Thanks Sarah, Jonathan, and Caysie!
Awesome experience, from the initial discussion and design and refinement to delivery! The designer was very responsive in updating the renderings and sending them out, and very respectful of our wishes and vision!
The entire process was wonderful. Everyone was really patient with me while I made the decisions on my ring. I will continue to work with them in the future!
Everyone was quick to respond, very accommodating, and the ring was made to our desire quickly
Such a great experience getting my engagement ring from Distinctive Gem. Would recommend!
The ring is gorgeous! Very pleased with the final product!
Needed a specific stone that wasn't in stock. Was given other options and a time frame for when the preferred stone would be in stock.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members