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How would you rate GoJane?
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Florida
1 review
0 helpful votes
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Excellent
July 17, 2020

This was my first purchase from GoJane. I loved how the prices were extremely inexpensive and that there was a variety of shoes and colors on the site! I would love to see what new items they will bring in throughout the future.

Date of experience: July 16, 2020
Texas
2 reviews
0 helpful votes
Follow Jamea J.
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These shoes are absolutely amazing! If you love DollsKill, Current Mood or any stores like that, you're going to love the stuff you find on GoJane. They even have an exact pair of shoes that are on DollsKill. The only issue is that the shoes run too narrow. I have wide feet but often times if I order in my size without going wide they're still okay. But these were too narrow and very uncomfortable to wear. Otherwise the shoes are perfect and beautiful

Date of experience: October 23, 2020
Virginia
1 review
3 helpful votes
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The shoes from this brand are for people with very skinny, narrow feet, point blank. I think these items are centered around a specific demographic since they are all made in China... I made a good purchase of slippers which are great honesty but would have returned the other two failed shoes I bought, but the shipping fees are NOT worth it. I think it is of poor taste that they do not provide a reduced price for a shipping label they could send you via email (like Forever21 does for example) when you need to make a return/exchange. This alone let's you know the integrity and caliber of the company greedy and no sense of customer service or desire for brand loyalty due to their own cheapness. I will be deleting my account and unsubscribing from all emails from this company because I consider them a rip off at this point.

Date of experience: June 28, 2020
New York
1 review
5 helpful votes
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I ordered couple shoes for my trip and only one pair didn't fit and was too small and I went a size up. It was a pair of black wedges I also paid couple days ago to send them back for refund on my debit card. Overall I have been satisfied with the cute clothes and shoes GoJane sells.

Date of experience: May 7, 2019
VG
1 review
0 helpful votes
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Delivery was on time
November 10, 2020

My girlfriend love her stuff very much and she will order again soon... Right at this moment she's getting ready to order... we always order stuff From different sites and when we got the order... it's not how it looks on the site... it looks when we got them. But when we see the stuff on goJane... they look the same when we Receive them... so for that we love to shop at goJane

Date of experience: November 10, 2020
Ohio
2 reviews
22 helpful votes
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These shoes are not only sexy, they are mad comfortable for long day wear. What I like about buying shoes from gojane is, they are very prompt in shipping out your shoes, they send exactly what you ordered, no oops!, with them. I shop from my shoes up. And for me to be a 'Divasitizen' the shoes are very stylish and sophisticated enough for me, so ladies "Shop gojane til your wallets empty" I know I do.

Date of experience: June 28, 2019
Assureabout F.
Georgia
2 reviews
1 helpful vote
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Go Jane site stated that they had 2 pair of the shoe color that I ordered but they gave a refund. Meaning that they are not up dating their quantities in a timely fashion. I ordered 2 colors of the same shoe and I am disappointed that the black ones were not in stock as stated on the website.

Date of experience: August 11, 2019
Canada
1 review
0 helpful votes
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Cute boots!
September 19, 2019

They are very high, in both heel hight and length. They go aaaall the way up the thigh and are quite tight so if you have thicker thighs- beware!

Love them though- bought them for my hallween costume!

Date of experience: September 18, 2019
Arizona
1 review
3 helpful votes
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Inaccurate sizing
April 13, 2017

If you want a swimsuit from here, beware. As someone who works in customer service, these people are lacking in it. Purchase somewhere else where you can get your money's worth. I bought two swimsuits where I should have fit (I was the average size for length and width) and they were TOO SMALL. I called them and while I understand sales are final, the lady could have been more empathetic. The best part? She offered for me to purchase the same swimsuits again for full price AND pay for shipping. Never buying from this company again.

Date of experience: April 13, 2017
California
2 reviews
10 helpful votes
Follow Kimberly M.
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Love GoJane! The complaints on here are ridiculous... Sure you have to pay for the shipping on anything you return, but if you do an exchange, they cover the cost. Most of these complaints are from people who just don't read... Never had a problem with customer service, they're just doing their job. Treat them with respect and you'll get respect and mutual understanding returned in kind. Go Jane Go!

Date of experience: June 12, 2017

Overview

GoJane has a rating of 3.4 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoJane most frequently mention and great quality. GoJane ranks 24th among Shoes sites.

service
6
value
6
shipping
6
returns
4
quality
6
+9