business logo of Grabull

Grabull

Overview

Grabull has a rating of 4.1 stars from 3,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card and good experience. Grabull ranks 2nd among Food Delivery sites.

service
122
value
8
shipping
5
returns
4
quality
39
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How would you rate Grabull?
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Massachusetts
1 review
0 helpful votes
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Meh
March 2, 2025

Website didn't allow a choice on spiciness, resulting in ALL the dishes being really underwhelming for their lack of spice. Delivery person called from their car instead of bringing it to the door, which I found odd and never had it happen that way previously.

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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Delicious food
March 9, 2025

I've seen DubPlate pop up a few times in my local area but never gave them a try. Im glad I finally did! I got the jerk chicken plate and it was scrumptious 😋 My dad used to make jerk chicken but waay to spicy. This has the right level of heat for me. I'll definitely be going back for another plate. It is a bit pricey per plate but the servings are generous for much better quality food than you'd get at popeyes for literally the same price.

Date of experience: March 9, 2025
Maine
1 review
0 helpful votes
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Ready notification
March 5, 2025

It would have been great to receive a notification when the order was ready since I requested asap. I think it was ready much sooner but I waiting in my car outside and eventually figured I'd go in, which was still before the time it was estimated to be ready.

Date of experience: March 4, 2025
Massachusetts
1 review
0 helpful votes
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There was a roughly $20 fee added after my subtotal that was not explained. There's nothing that states what this fee is for. If it is a delivery fee, it's excessive, especially for the short distance and the fact that a tip is still expected.

Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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Menu not working correctly
April 4, 2025
Updated review

For Don Julio Somerville, the menu forces you to add a $5 charge for "Steak or Chicken" to the buritto even if you are ordering a vegetarian burrito. I know you can order the vegetarian burrito for $14 (not 19 that its charging) because I sometimes go in person.

Date of experience: April 4, 2025

Great
December 22, 2024
Previous review

The software was easy to use, fast and intuitive...

Date of experience: December 22, 2024
New York
1 review
0 helpful votes
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Maybe adding a condiment choice section would improve people's experience. Otherwise I have no complaints and am thankful you're open later, I work graves.

Date of experience: March 7, 2025
Connecticut
1 review
0 helpful votes
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Slightly mixed review.
March 6, 2025

Given a 19 minute ETA, but nothing showed for an hour. Fortunately, we called and was told our driver's location. The ability to check over the phone is really valuable.

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Great but…
April 5, 2025

Food was amazing but I was a little annoyed because I left my phone in the car with my daughter and I told him I had a pick up order under my name and he asked me go get my phone to show him the order.

Date of experience: April 5, 2025
Massachusetts
1 review
0 helpful votes
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Interface Buggy but Improved
February 21, 2025
Updated review

The Grabull interface has historically been quite buggy -- and the display of the pricing (including saved rewards) is still really wonky. It's better than it used to be, though.

Date of experience: February 21, 2025

Terrible Website
July 17, 2024
Previous review

I filled my cart, then signed in. Grabull wiped out the cart and I had to order everything again.

Date of experience: July 17, 2024

I filled my cart, then went to check out
March 22, 2024
Previous review

I filled my cart, then went to check out. The system had me sign in... and then my cart was empty and I had to redo my entire order.

Date of experience: March 22, 2024

Calculations confusing
December 24, 2023
Previous review

Calculations confusing

Date of experience: December 24, 2023

Website does not make sense
September 23, 2023
Previous review

Website does not make sense -- fee is confusing, tip isn't shown, and rewards credit not shown either

Date of experience: September 23, 2023

Much better than last time
May 11, 2023
Previous review

Much better than last time

Date of experience: May 11, 2023

Doesn't add up!
February 24, 2023
Previous review

Fees and discount and rewards don't add up -- makes it very confusing to tip

Date of experience: February 24, 2023

No place to select spiciness
October 7, 2022
Previous review

No place to select spiciness

Date of experience: October 7, 2022
Massachusetts
1 review
0 helpful votes
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Good ordering experience
March 9, 2025

Easy to use app. Restaurant was fantastic and deserves 5 stars. I wish it made it clear who would be delivering the food, as that was the only hiccup in the whole process.

Date of experience: March 8, 2025