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HiBid

Overview

HiBid has a rating of 4 stars from 2,605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.

service
429
value
143
shipping
114
returns
110
quality
130
This company responds to reviews on average within 7 days

Instant Feedback

4,424 reviews
+163
How would you rate HiBid?
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Rhode Island
1 review
0 helpful votes
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Hibid is missing a key expense
February 14, 2025

The site offers great products and an ease of use. Where it falters is the unrestricted ability for sellers to add shipping and handling without itemization or dispute. I purchase from here, private sellers, and the huge auction app. The private guy pads it the most and uses mailers designed for the comics I buy. My cost is $10 for a shipment of up to 11. The bay can run from any 5 to 10 for the equivalent with some sellers pushing it to 12. But hibid just had a seller charge $30 for shipping 3 comics with no explanation and no break down in the shipping terms. This is way over market rate. Another auction charged me about 13 for an oversized box, which was market rate. Too much leeway to pad the charges without a buyers right to dispute.

Date of experience: February 2, 2025
Audriana B. HiBid Rep
2 months ago

Thanks for your feedback, Larry! We appreciate you sharing your experience. Since sellers handle shipping independently, costs can vary, but we always encourage transparency in shipping terms. Your feedback is valuable, and we’ll continue to share insights like yours to help improve the experience. If you ever have concerns, reaching out to the seller directly may help clarify charges. Thanks again!

South Carolina
1 review
0 helpful votes
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Last minute bidding
April 17, 2025

Experience has been real good especially the pick-up process. My only issue is how the 2 minute clock restarts at the end of each bid. I feels that is a great disadvantage for a buyer who has led the bidding for an item and who really wants it, getting an inflated price at the end. Auction would be more attractive it it ended on the time it was set to expire.

Date of experience: April 7, 2025
Audriana B. HiBid Rep
2 days ago

Thank you for your feedback. We understand your concern about the restarts in the last-minute bidding process. The extended time is designed to allow other bidders to respond, but we see how it can feel frustrating when you're leading. We recommend reaching out to the auctioneer directly for any further clarification or concerns regarding bidding time rules, as they may vary by auction. If you need assistance, feel free to contact HiBid support as well.

Georgia
1 review
0 helpful votes
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Auctioneer Errors & Communication
February 13, 2025

I won several lots from Air Capital Market Place a few weeks ago. When my items arrived there was one lot missing. I emailed them but have never gotten a response. It was lot # 2036, 12/30/24

Date of experience: February 3, 2025
Audriana B. HiBid Rep
2 months ago

I'm sorry to hear about the missing lot (#2036 from 12/30/24) and the lack of response from Air Capital Marketplace. I recommend calling the seller directly to address this issue. If you need assistance facilitating communication, please contact HiBid support at 844-775-4774. We appreciate your understanding and are here to help ensure a positive experience.

North Carolina
1 review
0 helpful votes
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Some deception on items
February 4, 2025

Placed bids in 2 different auctions. Items were not fully described to initiate fair practice (one item looked to be sealed box, but items were missing from content. Blurred pictures and descriptions make it a dangerous choice for bidding

Date of experience: January 24, 2025
Audriana B. HiBid Rep
2 months ago

Hi Mark, thank you for your feedback. We’re sorry to hear that you had a less-than-ideal experience with the items you bid on. We take concerns like this seriously and encourage you to reach out directly to the seller for more clarification on any listings. Clear and accurate descriptions are important to us, and we’ll work to ensure better transparency moving forward. If you have any further questions, feel free to reach out. Thanks again for your input!

Canada
1 review
0 helpful votes
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I recently made a bid and won several items on different lots. One suggestion would be to have specific and defined fields for information such as product new or used and buyer premiums. This way would be harder for sellers to hide this information in the description, etc.

Date of experience: February 10, 2025
Audriana B. HiBid Rep
2 months ago

Thanks for your feedback, Vinicius! We're glad to hear you had a good experience. HiBid already provides defined fields for product condition, buyer premiums, and other key details, but we understand they may not always be easy to find. If you need assistance locating this information, we recommend reaching out to HiBid support at 844-775-4774 for guidance. Happy bidding! 😊

Texas
1 review
0 helpful votes
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Great place to start biding online!
March 18, 2025

I have seen online auction sites that I thought about bidding on something but was unsure of how the process worked exactly. Hibid makes it easy to search for a particular item or browse auctions and bid. No hidden fees or fine print to read.

Date of experience: March 8, 2025
Audriana B. HiBid Rep
1 month ago

Thank you for your review, Johnny! We're glad you found HiBid easy to use and a great place to start bidding online. Since each seller manages their own shipping costs and policies, we always recommend reaching out to them directly for clarification before bidding. We appreciate your feedback and hope you continue finding great deals! ⭐📦

Illinois
1 review
0 helpful votes
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Format
April 17, 2025

Great format. No issues with HiBid. Some sellers descriptions are very vague and somewhat misleading. When all responsibility falls on buyer it doesn't seem fair sometimes. HiBid has their part covered

Date of experience: April 7, 2025
Louisiana
1 review
0 helpful votes
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Shipping
April 15, 2025

Sometimes the shipping is absolutely ridiculous, Also, I have received broken items which nobody would refund…Most of the time all is good, but I do prefer when the auctioneers contact me through email and not by phone! You have some sellers who are just awesome and some who are rude and do not want to even help..

Date of experience: April 5, 2025
Audriana B. HiBid Rep
4 days ago

Sorry to hear about your experience, Kelly. We understand how frustrating it can be when issues like shipping or damaged items arise. While we can't control individual sellers, we recommend contacting HiBid support at 844-775-4774 if you continue to have trouble reaching them. We're always here to help facilitate communication when needed. Thanks for sharing your thoughts, and we hope your future experiences are much smoother.

New York
1 review
0 helpful votes
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Top notch!
February 24, 2025

I enjoy using Hibid more than other platforms. I find it is nice that I can keep track of current and past bids, along with watched items, with ease. I've noticed other auction sites do not have the same feature.

Date of experience: February 12, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your 5-star review, April! We're thrilled to hear you enjoy using HiBid and find the tracking features for bids and watched items helpful. We appreciate your support—happy bidding! 😊🎉

Nebraska
1 review
0 helpful votes
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From the comfort of your home auctioning
February 1, 2025

My wife and I enjoy the online auctions. It's been many years since we were had an auction in person. Your platform is easy to understand. The transactions are quick. Thank you high bid for being there for us.

Date of experience: January 22, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for the wonderful 5-star review! We're so glad you and your wife are enjoying the convenience of online auctions from the comfort of home. It's great to hear you find the platform easy to use and the transactions quick. We're honored to be part of your auction experience—thank you for choosing HiBid!