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Jersey LocoReviews 94

2.4
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Jersey Loco Reviews Summary

Jersey Loco has a rating of 2.4 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jersey Loco most frequently mention customer service, tracking number and credit card. Jersey Loco ranks 25th among Sportswear sites.

service
87
value
87
shipping
88
returns
82
quality
84
Missouri
2 reviews
1 helpful vote
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Buyer beware!
February 26, 2025

If I could leave zero stars, I would. Do not waste your time or money with this website. They refuse to reply, refuse to ship, and then have the nerve to say that the tragic Los Angeles wildfires are to blame for not shipping items for a month and a half. You will have to initiate a credit card dispute to get your money back from these scam artists

Date of experience: February 22, 2025
Illinois
1 review
0 helpful votes
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I want to share my dissapointed experience. I did an order on 16Jun2024 and my package never arrived. According to the tracker number it was in my town (Silver Spring) but it never was delivered and it was returned to California. Now the tracking number says it is stuck in New Jersey. I called several times without response. I send several emails and they said it was delivered successfully. At this point I keep trying to contact but no response. I want my money back but again no response.
Lack of compromise. Don't make purchases here.

Date of experience: July 30, 2024
Virginia
1 review
0 helpful votes
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Truly the worst company to do business with. I have made several attempts to contact about a jersey I bought and no one has reached out. Truly horrible service, they have no problem taking your money but when you're trying to exchange or refund your order they don't reach back out. The quality is horrible as well as the customer service. I would not recommend nor purchase anything from them again. I can see why the ratings are low.

Date of experience: July 23, 2024
New York
1 review
0 helpful votes
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Total Theft
June 21, 2024

I bought 3 t-shirts which never reached me I sent them multiple emails with code d3 order confirmation and payment confirmation and I never got any full response nor T-shirts nor Money is a scam

Date of experience: June 21, 2024
West Virginia
1 review
1 helpful vote
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My husband and I ordered three jerseys from here on November 25,2023. We received an email on November 28,2023 with a tracking number. We waited a few days, because sometimes tracking takes a while. By December 16 there were no updates to the tracking and it said USPS was waiting to get package. At that point I contacted Jersey Loco via email. Got an automated response saying they have contacted the shipper and are a bit behind, but it would get there. No big deal. We went away for Christmas and on January 9th, I again reached out as nothing had arrived and status hadn't changed. They said they would "open an investigation." To be fair they shipping said 14-21 business days, but the 9th was 26 business days - so I thought it was adequate. Also called on January 10 and left a message, as this was my only choice. Never got a return call, called again today, January 16,2024...again can only leave a message. I did also send another email. But I'm pretty frustrated with the lack of response.

Date of experience: January 16, 2024
Alabama
1 review
5 helpful votes
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No delivery!
November 14, 2023

It's a scam! They don't deliver the jersey I bought! They don't answer the questions. Don't buy any product from them!

Date of experience: November 14, 2023
Maryland
1 review
2 helpful votes
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I made an order to Jersey Loco, which they promised the items will ship in three days. But it's more than 7 days, I haven't even received any shipping information. I realized Jersey Loco places the order to China where the Jerseys are made, so that's why it takes too long for the items to ship. Jersey Loco lied to me that my items have shipped. And even though the company is just located here in San Diego, I haven't still received any shipping information after 3 days. So I therefore cancelled my Order. But Jersey Loco has refused to answer my calls and refused to refund me. I do not want the Jerseys anymore because it's from China and has low quality and will definitely be smaller than my size as a result. But Jersey Loco has still refused to refund me even though they haven't even given me shipping information as they promised

Date of experience: September 12, 2023
Oklahoma
1 review
0 helpful votes
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I have bought several jerseys from jersey loco and I was satisfied until they missed spelled my name wrong on a Ukraine Jersey I purchased. I have been told numerous times over the phone that they will make this right. I have given the order number, etc. and they have not made things right yet. All promises and no actions!

Date of experience: August 28, 2023
Florida
1 review
3 helpful votes
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Let the Buyer Beware
April 20, 2023

Be careful before doing business with the company. The products are OK, in my experience, but there is zero customer service other than automated email responses and they do not treat their customers in good faith.
They charge $10 for shipping, yet goods take a month to arrive (domestic USA). They claim to accept returns for store credit but have failed to do this in my case. I returned a pristine shirt at my own expense within the terms of their refund policy (sent registered post and got there in 3 days—I have proof of delivery), yet they refuse to credit me. They have a number to call which is NEVER answered, and any messages you leave will have no effect. Do not buy from them unless you are certain that what they send will fit, and if it doesn't, just give it away. You will save yourself the cost of return shipping, because the promised refund is never going to happen.

Date of experience: April 20, 2023
GB
1 review
0 helpful votes
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This store has a great selection of football shirts for all ages. I was able to find a shirt for my dad that he loves and the quality is amazing. I highly recommend this store to anyone looking for a high-quality football shirt.

Date of experience: April 11, 2023
GB
1 review
0 helpful votes
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This store has a great selection of football shirts for women. I was able to find a shirt for my favorite team that fits perfectly and looks great. The quality of the shirt is top-notch and I couldn't be happier with my purchase.

Date of experience: April 9, 2023
Massachusetts
1 review
0 helpful votes
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Jerseyloco website is my go-to place for football shirts. They have a great selection of shirts and their prices are very competitive.

Date of experience: March 31, 2023
Australia
1 review
0 helpful votes
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Excellent
March 30, 2023

The quality of the football shirts at Jerseyloco store is excellent. I have purchased several shirts from them and have never been disappointed.

Date of experience: March 30, 2023
Ireland
1 review
0 helpful votes
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Fantastic Selection
March 30, 2023

Jerseyloco store is my go-to place for football shirts. They have a fantastic selection and their prices are very reasonable.

Date of experience: March 29, 2023
Malaysia
1 review
0 helpful votes
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The staff at Jerseyloco Shirt's store are always friendly and helpful. They go out of their way to make sure their customers are satisfied.

Date of experience: March 29, 2023
Texas
1 review
0 helpful votes
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Jerseyloco store has a great selection of football shirts from all the top teams. Their prices are very competitive and their website is easy to use.

Date of experience: March 28, 2023
China
1 review
0 helpful votes
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Always been impressed
March 28, 2023

I have been a customer of Jerseyloco store for years and I have always been impressed with their high-quality products and excellent customer service.

Date of experience: March 28, 2023
Italy
1 review
0 helpful votes
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Impressed
March 28, 2023

I recently purchased a football shirt from Jerseyloco store and I was very impressed with the quality of the product and the excellent customer service.

Date of experience: March 28, 2023
Canada
1 review
0 helpful votes
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I love the selection of football shirts at Jerseyloco store. They have a great range of designs and styles to choose from.

Date of experience: March 28, 2023
Netherlands
1 review
0 helpful votes
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The quality of the football shirts at Jerseyloc store is top-notch. I have purchased several shirts from them and have never been disappointed.

Date of experience: March 28, 2023

About the business

Jersey Loco Soccer Shop delivers the jerseys and experience needed to take committed players, teams and fans to the next level. Our brand represents the sheer passion and love for soccer shared by our fans and partners. The "loco" or crazy we have in our name lives in the passionate and authentic fan with unwavering support for their favorite clubs. We carry all of soccer's best brands and beat the competition in offering our fans the best prices!