business logo of Legacy Touch

Legacy TouchReviews 54

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Legacy Touch?
grey star
grey star
grey star
grey star
grey star

Legacy Touch Reviews Summary

Legacy Touch has a rating of 4 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Legacy Touch most frequently mention and dog tags. Legacy Touch ranks 11th among Personalized Jewelry sites.

service
22
value
23
shipping
23
returns
9
quality
23

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Genevieve B.
Unfollow Genevieve B.
Send Message
Share Review
Report Review

Pendant for dad
August 8, 2025

Was not the correct size i wanted and very expensive for the small charm that was received. Very disappointed

Date of experience: July 21, 2025
Canada
1 review
0 helpful votes
Follow Google D A.
Unfollow Google D A.
Send Message
Share Review
Report Review

I received My order, it's for my niece. Thank you it's for her birthday for her only cousin on her Mom's side.

Date of experience: May 22, 2025
North Carolina
1 review
0 helpful votes
Follow Sarah M.
Unfollow Sarah M.
Send Message
Share Review
Report Review

The charm is beautiful and I love the sentiment, but I do feel the pricing takes advantage of our grief. $400 for a sterling silver necklace is not in line with market value.

Date of experience: May 21, 2025
South Carolina
1 review
0 helpful votes
Follow Jason C.
Unfollow Jason C.
Send Message
Share Review
Report Review

Excellent quality excellent materials attention to detail and craftsmanship this was a great gift for myself I will always have my wife with me thank you Legacy touch

Date of experience: May 1, 2025
Florida
1 review
1 helpful vote
Follow Tanya F.
Unfollow Tanya F.
Send Message
Share Review
Report Review

I received my order pretty quickly. It was beautiful. Thank you for making my sisters memory right at my fingertips.

Date of experience: April 12, 2025
California
1 review
0 helpful votes
Follow Melanni W.
Unfollow Melanni W.
Send Message
Share Review
Report Review

I absolutely love the U.S. Navy dog tags with my Dad's thumbprint on it. It helps keep me grounded when I start really missing him. He was a WWII and Korean War Veteran of the Navy and this is one small way I can help honor his commitment to this country. My one and only complaint was that I had to wait 3 months to order it because it was out of stock. Otherwise, the item is beautiful and the shipping was fast once it was back in stock.

Date of experience: April 11, 2025
Wisconsin
1 review
1 helpful vote
Follow s K.
Unfollow s K.
Send Message
Share Review
Report Review

My pendant is beautiful. It's well made. The perfect touching tribute to my late father. I love it!

Date of experience: March 15, 2025
Florida
1 review
2 helpful votes
Follow Priss D.
Unfollow Priss D.
Send Message
Share Review
Report Review

I ordered the thumbprint pendant for my deceased mother and have only been able to wear it a couple of times. The pendant keeps falling off of the chain So I called legacy to see if they had the lifetime warranty on them. She explained to me that I paid $400 for the pendant, not the chain. She gave me the option of purchasing a new chain, however, I explained to her that I would never put a $400 pendant on a $20 chain! I almost lost my mother's fingerprint before, now the necklace is not wearable. I'm not going to continue buying $20 chains only for a $400 pendant to fall off again.

Date of experience: November 25, 2024
Illinois
1 review
0 helpful votes
Follow Shanna M.
Unfollow Shanna M.
Send Message
Share Review
Report Review

It's better quality than I expected. And it shipped the same day I ordered! Very pleased! Had an enclosed proof of authentication also.

Date of experience: June 29, 2024
Maine
1 review
1 helpful vote
Follow Liz D.
Unfollow Liz D.
Send Message
Share Review
Report Review

My mom
May 29, 2024

My mom said there is nothing we could have gotten her that meant more to her than my dad's thumbprint. I often see her putting her thumb over his.

Date of experience: May 28, 2024
Kentucky
1 review
0 helpful votes
Follow Mary L.
Unfollow Mary L.
Send Message
Share Review
Report Review

Chain looks cheap
May 12, 2024

Love the pendant but as much as you pay for the necklace you would think the chain would be better quality. I had to purchase a better quality chain from a local jeweler.

Date of experience: May 12, 2024
New York
1 review
0 helpful votes
Follow Nathaniel C.
Unfollow Nathaniel C.
Send Message
Share Review
Report Review

Lovely product
March 17, 2024

My items were very nice and high quality work. I received them in a timely manner. So nice I ordered 3 mote. Thanks legacy touch

Date of experience: March 16, 2024
Wisconsin
1 review
0 helpful votes
Follow Barbara R.
Unfollow Barbara R.
Send Message
Share Review
Report Review

Such a beautiful pendant
February 14, 2024

We lost our youngest son 3 years ago at the age of 27 and was looking for a way to keep him close to my heart. I ordered the double-sided dog tags and one side I have the finger prints of the son we lost. On the other side, I have the fingerprint of his older brother. I wear it every day. I Just love it. The pendant was beautifully done, and once I submitted the order, I had the item in three days. Unbelievable.

Date of experience: February 12, 2024
Virginia
2 reviews
1 helpful vote
Follow Candida S.
Unfollow Candida S.
Send Message
Share Review
Report Review

I purchased a small necklace thumbprint tag and a heart thumbprint. Both arrive in time frame specified which I was amazed since it was before the holidays.These are quality items that are well worth the price paid. Definitely my go to place for the future.
Thank you Legacy

Date of experience: February 1, 2024
New York
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Send Message
Share Review
Report Review

Beautiful
February 1, 2024

Perfect craftsmanship, beautifully detailed prints. Lost in shipping, and they replaced while order, no problems!

Date of experience: February 1, 2024
Missouri
2 reviews
0 helpful votes
Follow Deborah K.
Unfollow Deborah K.
Send Message
Share Review
Report Review

A small piece of love
November 30, 2023

I absolutely love this key ring with my husbands fingerprint engraved on it to see and feel when I want to feel a little bit of him left behind. I also had book markers done for my grandchildren they will all be in new family bibles for Christmas gifts this year all close to Grampa and I know they will be cherished. Thank you for this opportunity to have a little piece of my Willis to hold on to. The workmanship is beautiful and they were in my hands quickly. Wonderful company. Caring and considerate to help any way they can.

Date of experience: November 30, 2023
California
1 review
0 helpful votes
Follow Mo D.
Unfollow Mo D.
Send Message
Share Review
Report Review

Dedicated team!
November 24, 2023

I received my ring with my mom's fingerprint over a year ago. Have worn it every day since I got it. I thought it was getting damaged and the print was falling out so I emailed the team. They quickly sent me a label and asked me to send it in for review. Thankfully there was no damage and just needed a good cleaning. Oops on my end. They polished it up and made it good as new. I'm so thankful for this company, its team, and the quality of their product. The care and pride they have shows in their handling of the matter. They stayed in contact throughout the whole process and made sure my concerns were addressed.

Thank you for making products that allow those of us left behind in the physical world be able to continue to carry our loved ones with us everyday.

Date of experience: November 23, 2023
Texas
1 review
0 helpful votes
Follow Jan W.
Unfollow Jan W.
Send Message
Share Review
Report Review

IN MEMORY OF MY HUSBAND JACK # 3 he has been gone one year on NOVEMBER 15,2022 I will miss him 4ever and ever AMEN! Hats off to you all Jan from Texas yall

Date of experience: October 25, 2023
Wisconsin
1 review
0 helpful votes
Follow Patty S.
Unfollow Patty S.
Send Message
Share Review
Report Review

PFH
October 17, 2023

Working with Legacy Touch is such a pleasure. The staff is always pleasant and easy to work with. Our families are pleased with the quality of it.

Date of experience: October 16, 2023
Kansas
1 review
0 helpful votes
Follow Sharon B.
Unfollow Sharon B.
Send Message
Share Review
Report Review

Beautiful way to memorialize a loved one! When my dad found out it was my step mom's actual fingerprint it made him cry.

Date of experience: April 5, 2023