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LegalTemplates

Overview

LegalTemplates has a rating of 3.7 stars from 2,349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 4th among Legal Services sites.

service
173
value
174
shipping
106
returns
115
quality
156
This company responds to reviews on average within 3 days
+23
How would you rate LegalTemplates?
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Oregon
1 review
0 helpful votes
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False advertising
April 17, 2025

The website offers a free trail but that is not true. They will bill you and not notify you. The reason I caught it is because my bank notified me of a charge. Very disappointed. I haven't heard from customer service yet. They no excuse it hasn't even been 24hours since I signed up for the free trail and I was charged for their services. The services they have are helpful and what I was looking for, but I am very unhappy about their false advertising.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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Bruce
January 13, 2025

Wanted to discontinue my service. Saw the telephone number and was disappointed that the phone line is not monitored and I was directed to your website. The Bot on the Chat was frustrating and took me too long to finally get to a Live Chat situation. Once I got there the experience was pleasant and I ended up actually maintaining the service at a reduced cost.

Date of experience: January 13, 2025
Betty K. LegalTemplates Rep
3 months ago

Thank you for sharing your experience with us, and we apologize for the frustration you encountered during the process. We understand how important it is to have quick and efficient support, and we appreciate your patience in navigating through the steps. We’re glad to hear that you ultimately had a pleasant interaction with our live chat and were able to find a solution that works for you at a reduced cost. Your feedback is valuable, and we will certainly work to improve the experience for future interactions. If you have any other questions or need further assistance, please don't hesitate to reach out!

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net

California
2 reviews
0 helpful votes
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Well, okay.
January 9, 2025

I was charged 49.95 unfairly --- asked for a refund.
The best Cris could offer after going to Accounting was a refund tied to a 9.95 subscription.
I accepted. Better than nothing == but not what i asked for, and was entitled to.
Seemed like cris did his best. Seems like a good guy.

Date of experience: January 9, 2025
Betty K. LegalTemplates Rep
3 months ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net

California
1 review
0 helpful votes
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PDF to JPG
April 17, 2025

I had a great experience using this software and site. Very true to their free trial period and gave me access to use it. Super inexpensive and extremely helpful to me.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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The form was very easy to fill out and generate the 3-day notice to clear quit it's timely and accurate and adheres to legal guidelines for the California eviction laws

Date of experience: April 12, 2025
Betty K. LegalTemplates Rep
4 days ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

New York
1 review
0 helpful votes
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Sublease template
April 11, 2025

Great assisting helping make my subway sample have always great communication so they can help you out

Products used:

Sublease template

Date of experience: April 11, 2025
Betty K. LegalTemplates Rep
6 days ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

Tennessee
1 review
0 helpful votes
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Cool thanks
April 11, 2025

Cool thanks this amazing the app ever thank u so much I wish there more better apps like this one thank you

Date of experience: April 11, 2025
Virginia
1 review
1 helpful vote
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I AM BEING FORCED TO WRITE A REVIEW BEFORE I CAN SEE THE DOCUMENT I CREATED. I CANNOT GIVE AN ACCURATE REVIEW WITH NO INFO TO BASE IT ON. THUS...THE MINIMUM RATING.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 11, 2025
Betty K. LegalTemplates Rep
2 months ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net

Pakistan
1 review
0 helpful votes
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Great service!
April 4, 2025

Thank you for the amazing service and customer support! I forgot to enable auto-renewal on my account and my card was charged, but the support team was very helpful and issued a refund. I've now switched to their other plan. Thank you!

Date of experience: April 4, 2025
Betty K. LegalTemplates Rep
2 weeks ago

Thank you for your kind words! We're so glad our support team could assist you, and we appreciate your understanding. If you need anything else, feel free to reach out. We're here to help!

North Carolina
1 review
0 helpful votes
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Lease print
April 3, 2025

Said it was free had to pay. The process was simple but the ad is misleading. Truth in advertising..

Date of experience: April 3, 2025
Betty K. LegalTemplates Rep
2 weeks ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net