Lunss

Working with Lunss was fairly fast and easy. The process took 7 weeks from design to delivery. I really enjoyed the dress making process with Helen! Helen was responsive and helpful. She gave me extra fabric for free so I could make a matching hair accessory.

The dress is beautiful, fits perfectly, and is faithful to my inspiration. I'm only issue was that there was a loose eyelet on the corset back, but Lunss gave me a partial refund to compensate me for the repair. I was satisfied and will definitely use Lunss in the future.

Tansy has been a pleasure to work with when designing my wedding dress. I have been struggling to find the perfect wedding dress and was excited to come across Lunss to have a dress customised to suit my specific requirements.

The communication was excellent throughout the process and Tansy provided all the different recommendations and options available for me to choose from.

I had some extra time so was willing to to take a risk for the desired outcome.

The final photos that were sent over did not look as I would have liked it to on the mannequin but when I received the dress it looked AMAZING on so don't always judge the photos.

I would highly recommend Lunss Couture if you are looking for a custom wedding dress to suit your needs.
This does take time and patience so I would also suggest that you allow some time for the process if this is something you choose to do.

Thank you so much for your efforts and I look forward to sharing the photos after the wedding!

If you have another option DO NOT DO BUSINESS *******@lunss_couture if you have another option dont use it. I ordered my daughters prom dress almost 2 months ago and paid for rush. I emailed every other day to make sure it would be ready by her senior prom April 5. They assured me it would be. They emailed us yesterday said it was ready and sent a pic confirmation. We got an email this morning stating it was a different customers dress, that the fabric was not in and they were still waiting for it, it would not be ready for another week. Her prom is next Friday. Had they been honest and told us 3 weeks ago we could have had another option, they didnt. My daughters senior prom is in 9 days and as of right now she has NO DRESS

When I got my dress I was absolutely stumped how exactly the same product they made for with little customization that I wanted as to perfect amount. The material is so nice, each and every bead/pearl on the dress gives you feeling of hands with patience in it, very smooth and neat work. I didn't expect anything but excellency during the process of my ordering and making, I felt so much in ease, all the measurements fit me like I was standing infront of their eyes and settled super correctly on each part of my skin.

Dress event: Brother's Wedding
Production time: 46 days (Got to me much faster than that)
Shipping: 3 days very reliable got it before the event all the way from HONG KONG

Site Jabber user Lesly M. Had requested a review of this site. So I decided to investigate. Here is what I found.

Lunss appears to be fully legit. I have seen plenty of users who loved their dresses bought from Lunss. They offer a variety of payment options, and also have a customer service line that is easily accessible. Their trustpilot score is 7.1/10 (one unhappy customer can be seen complaining that the dress was too small while the other reviewers gave 5 stars). Even a reddit user has shown pictures of her wearing her dress and how excited she was.
The prices also don't look "too good to be true". They are within reason. They do take a while to ship. Even if you pay an extra $70 or so to rush it, it will still take nearly 3 weeks to arrive at your location. So if you're going to order it, make sure your prom/wedding/pageant/etc is at least 8-10 weeks from now. Don't wait until the event is like 2 weeks from now before you buy from here. It will take almost a month before it even gets to you. But that's because each product is apparently handmade. They need time to make your item and also process it and make sure it's ready just the way you want it. So it is extremely important to be careful with timing!

Hope this helps, Lesly! :)

You are shown confirmation photos before your custom dress is shipped but be warned that the photos I was shown were VERY different from the original design and incredibly misleading.

I was not told what dramatic deviations from the original design would be made AT ALL. The changes were only apparent after the order was accepted and the dress was already completed. By this point I could only receive a 40% refund. This leads me to believe they are happy to accept and shoddily attempt any custom design regardless of what they are actually capable of.

The changes and functional issues were not obvious until the dress was delivered and tried on. The dress itself was too large and made to fit a generic mannequin, despite the measurements they requested/I sent in. The material is a cheap stretch fabric. The sleeves were an entirely different design that was nothing like that of the inspiration dress. The skirt of the dress moves and collects incredibly awkwardly (it looks like I'm smuggling a deflated bike tire in the hem of the skirt). When the dress is worn, within just a few minutes of walking, the top stretches, rolls, and pulls down exposing the top half of my body.

These issues were not obvious from a posed photo on a still mannequin and make the dress completely non-functional as a dress.

Please do not trust this company! I bought a custom dress for my wedding only to find out to my absolute horror that the dress was unlined, therefore unfinished, when I received it. It was virtually see through. I could not wear this dress to my wedding. This is after weeks of asking for them to refine the dress, add the details I've already asked for and fix terribly uneven pleats. Once I contacted them, they offered to send me a tube top bra (would not work because my dress had an deep v), or told me to mail it back (at my cost) and they would fix it (less than a month before my wedding), or they would make me another dress at 80% the cost (over $200). Needless to say I could not use any of those options and ended up only getting a 20% refund. Now, 10 days before my wedding I was out over $200 and had no wedding dress. They then continued to argue with me that I should've figured out from their pictures on a white mannequin that there was no lining, and they didn't list out they lined it so I should've caught that. Even though she told me in the beginning phases she would line the bodice. After, she proceeded to tell me tho reason the dress in the picture I sent looked so good and was opaque was because of photo shop. I bought the original dress I sent over in photos to base my design on and it was EXPONENTIALLY better quality, bodice and skirt were fully lined, and it was less than $100 more than the custom dress.