Overview
MeetMyAge has a rating of 2.7 stars from 309 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
It was difficult to find the protocol for cancelling the subscription. I was not able to contact a person on the phone that you gave a number for. I eventually contacted you by email and to your credit I received an answer within 24-hours. I gave my rationale for cancellation in my initial request, however, you asked me to again provide the reason for cancellation, and your request was put in bold type.
I came upon this dating app via FB and out of curiosity decided to test it out. After testing it out for a while, I decided it wasn't for me, but it doesn't mean that it can't work for others. I found it too basic and without enough guardrails to ensure you were talking to real people. The giveaway was the huge number of people supposedly looking in my neighborhood. I don't think there are even than many in total. I do want to recognize Katie on the customer support team who helped me cancel without any hassle. My interaction with her was quick, professional and satisfying.
Dear Jorge,
Thank you for giving our platform a try and for sharing your honest feedback. We understand that everyone has different expectations when it comes to online dating, and we appreciate your perspective.
Ensuring authentic connections is a priority for us, and we’re continuously working on improving our verification processes. Your insights are valuable in helping us refine the experience for all users.
We’re also happy to hear that Katie provided excellent customer support and made your cancellation process smooth.
If you ever decide to give us another try in the future, we’d love to have you back. Wishing you the best in your journey!
I found that charges were added to my account when I had no intention of requesting anything but when I would try to exit pages I would be told that I had just signed up for something accruing a charge. I protested and in the end the charges were reversed.
Dear Jean,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
Not quite sure, as the individual on the picture is actually the true individual. One moment you get a picture of someone. It just has that quality that it actually is supportive in the picture that they're saying, remember then you'll get other ones that look like they're movie pictures. And if they're models just not consistent
Dear Don,
Thank you for your feedback!
In case the profile raises suspicion, please report them to us, and we'll get our Moderation team to conduct a thorough investigation, and block if necessary.
Let us know if you have any more questions.
I have found the pricing to be transparent, the support team to be knowledgeable and empowered to answer and resolve subscription plan needs, and the ladies (I'm a male) to be more authentic than the one other site I tried.
Dear Jeff,
We appreciate you taking the time to share your feedback.
We're so happy to hear you had a great experience on our platform! We strive to provide excellent service and are thrilled you enjoyed your time with us.
I found this at a time when I was feeling very lonely and alone. I found this site to have allowed me to meet other people socialize and communicate my feelings. I was very pleased and I would definitely recommend this.
Dear Richard!
We're glad you had a great experience and enjoyed the site. Your feedback is valuable to us.
I had two accounts set up at the same time. I was advised that I could not have two accounts. I corrected the issue by selecting which of the two accounts I decided to keep and which I decided to toss out.
Dear Robert!
We're thrilled to hear about your positive experience.
We strive to provide excellent service and are glad we met your expectations.
Both Max Davis and Emma Harper were most helpful in dealing with my request to cancel my membership with MeetMyAge. I did not get any kind of run around with my request. I did receive a response from Max asking for a reason for my request along with an offer to stay with MeetMyAge. Which I declined.
After responding back Emma took care of my request without any issues. The experience with both Max and Emma was positive.
Dear David,
Thank you very much for your positive review.
Don't hesitate to reach out if you would need any more assistance.
It's not the website. But I'm sure it's a part of it. L had one that we chatted for A MONTH. Thought felt knew there was something. Teased the $#*! out of me. I called her bluff. Finally broke and said. JUST H ERE TO CHAT AND BANTER. Huh Wtf. She scared me... good. MANY MANY like this as well. Talkers teasers not chatters flirter I see no difference than texting off a phone as your site. I see no reason why call cant be made. I do see possible bots here though truthfully you need to tighten up the system
Dear Gary,
Unfortunately, we don't have such a feature as a call on our platform.
We appreciate your feedback and take all concerns seriously. Our platform is committed to authenticity, and every profile is verified by our dedicated moderation team. We do not use AI-generated profiles or automated chats—every user is a real person who communicates at their own pace and comfort level. While some members may prefer to take their time getting to know someone before meeting in person, we encourage open and respectful communication.
If you ever come across a profile that seems suspicious or does not align with our standards, we strongly encourage you to report it. Our team carefully reviews such reports to ensure a safe and genuine experience for all users. Additionally, our support team is made up of real people who are always available to address any concerns or questions.
We are continuously working to improve our platform and appreciate your feedback in helping us create a better space for meaningful connections.
As I started looking through the photos, I noticed that the ages were way out of what I chose, and there were also many gay men and my choices, which I don't understand that so I just decided that it was not for me. I was hoping I would get a full refund because I had only had it for a day.
Dear Heidi!
Unfortunately, we cannot hide your account from other users. All users registered on our platform can check your account or send you a message regardless of their gender, location, or orientation.
If you receive matches that don't meet your preferences, you can ignore them while you keep searching.
You may review our refund rules in the section "Membership Policy".
If you believe that you're eligible for a refund, please don't hesitate to contact our customer service, and we will be glad to review your request.
In case of questions, contact our Customer Support Team via email support@meetmyage. Com or by phone: +1 (937) 745-2716 (USA) or +4 (420) 453-84186 (GB).
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gary,
We appreciate you taking the time for your feedback.
We're thrilled you found our response time and problem resolution to be efficient and satisfactory. We genuinely appreciate your feedback and are delighted to hear your experience was positive. We strive to provide excellent support to all our customers.