MyHeritage
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MyHeritage

Overview

MyHeritage has a rating of 4.3 stars from 4,473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.

This company responds to reviews on average within 4 days
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Texas
1 review
0 helpful votes
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Shoveling up more roots
March 8, 2025

Many times I have been over my family genealogy. Just when the tree is finished a new root pops up. I guess the tree is never going to stop growing. I could not tend my forest without My Heritage. I am an arborist sometimes. I find an inconsistent root that needs moving. More times than not, new shoots are discovered by the Heritage genealogists some where in the news, or in an archive. I wish someday I could figure out how to make the tree branches look pretty with a leaf here or there and still be readable.

Date of experience: March 7, 2025
Missouri
1 review
0 helpful votes
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My Heritage number 1.
April 14, 2025

It is easy and very though when they find relative. It is easy to look into it. You get to take your time to look at it. And after you can decide to add it to you tree. It not just information about your relatives there is picture of them. There even coats of arms of the family also there's their grave marker. I am very satisfied with it.

Date of experience: April 14, 2025
Netherlands
1 review
0 helpful votes
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Impossible to find health questionlist
April 11, 2025

To get your health report you must fill in the question list. When there is a mistake or whatever you are not able to get or find a link to finish this list. So it's a waist of your money. Even to get a person to speak is impossible. I call this fraud.

Date of experience: April 11, 2025
Poland
1 review
0 helpful votes
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This is a good place to collect data about your relatives. The possibility of exchanging data between members of the portal is also useful, but you have to be very careful about the quality (truth) of the data published.

Date of experience: April 14, 2025
GB
1 review
0 helpful votes
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A good choice
April 14, 2025

Things are fine once you understand how to input your family data and build your tree, the search facilities are very good. Also the the photo handling section is brilliant. If you are serious about searching and buildingg your tree, then this is definitely value for money

Date of experience: April 14, 2025
Pennsylvania
1 review
0 helpful votes
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New photo dating
March 9, 2025

I just discovered the photo dating feature, so I tried it out. At first I thought the date was off, but I went back and matched known birth/death/marriage dates, and the estimated date of the photo is better than my estimated date. I'm going to try it on un-named photos to see if it can help me identify the individuals. What a GREAT FEATURE! I also tried your AI application on a brick wall, but that didn't work well.

Date of experience: March 9, 2025
Australia
1 review
0 helpful votes
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Found I have relatives around the world.
April 14, 2025

I am overall happy with My Heritage. Finding out that I have relatives around the world and receiving my Ancient Origins was interesting. I also had My Dna Health. Am disappointed in Complete Plan. I paid for this to find my parents birth and marriage certificates. They have limited information on Italy from what I have experienced. Hoping that they will cover more birth and marriage documents on Asolo Treviso Italy. I found alot more on Family Search and that is free. And received more help with Family Search then with My Heritage. Which I feel I paid so you could help your customers find information records on their relatives when asked. Because no you don't have records for alot of places.

Date of experience: April 15, 2025
GB
1 review
0 helpful votes
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Becoming ever more useful
April 14, 2025

I like the fact that you are getting more and more European records on MyHeritage, it makes it ever more useful for me in my family history research. I recently got a very close match for one of the DNA kits I look after and it was great to correspond with the new family member this way,.

Date of experience: April 14, 2025
Australia
1 review
0 helpful votes
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Highest security of details than the others
February 15, 2025

I am amember of several DNA research sites and find that myheritage.com is the sest of all. I don't have to worry about my details being sold and am not pressured to take health surveys likethe others. My Heritage is the most helpful in my research and has many helpful extra tools over the other sites. I am 100% satisfied with myheritage.com and use and store all of my research on the my heritage site.

Date of experience: February 14, 2025
New Zealand
1 review
0 helpful votes
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Mr
February 18, 2025

I found it a bit hard to get my head around the workings of this program at first. However, after a few mistakes here and there it all came good. Very exciting in fact.

Date of experience: February 18, 2025