Nochex has a rating of 2.4 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nochex most frequently mention and payment gateway. Nochex ranks 20th among Payment Processing sites.
Hosts payments for loads of scam websites, so if you're using them, do at your own *******@Nochex: if you want to do serious business, you should do basic scrutiny of who you capture money for. As far as I am concerned, you're as good as the scammers you host...
Just search online for "nochex scam" and you'll be amazed.
I order an icloud unlock for an iphone and they did never made it, first they told you it is 30, then get another email telling you need to pay 30 more, and then 50 more, finally they kkept you waiting for 3 months and after that period they told you is taking more time, they the offer a voucher in case they could not do it, and then they doesnt even respond, they are thieves, and the worst of it is they are on England and authorities does not make anything to stop them. Nochex is the payment receiver so when you make a claim they tell you they are going to talk with the service (www.drunlock.net or www.iphoneime.net)
We cant discuss individual cases on this open forum but if you would like to contact us via our support portal https://support.nochex.com/open.php or by telephone on 0113 819 7211 we can look to help you resolve your issue with the merchant.
Site was intuitive and easy to use. Payment was instant and order confirmed by supplier. No problems...
Dear Graham
Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon
Used this service twice for delivering tyres. Worked quite efficiently and relatively easy. However the only downside was that we did not know when we should expect the driver to pick up the package and it could be anytime between 8am and 4pm which is a long time to be waiting around. Also the second time I used it the package was delivered a day late rather than next day delivery. Other than that it was pretty good service
Dear Mr K
Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon
Straightforward, no frills, safe payments with Nochex.
Dear Brenda,
Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon.
An easy service and quick to respond. Secure and safe
Dear Moira, thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon.
Very pleased with my order.
Livestock, substrate and decor excellent.
Was a little disappointed that the Heat mat was out of stock.
Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon.
No buyer PROTECTION. THEY SUPPORT SHADY BUSINESS Got scammed by a company using Nochex.Do not use any site using Nochex. THEY SCAMMERS PLEASE REPORT THEM TO THE AUTHORITY
No buyer protection. Got scammed by a fradulent company using Nochex. Did not receive the service paid for. No help provided by Nochex with Fradulent transaction. Do not use any company using Nochex.
Nochex have been excellent setting up my account. Will Holden went through the process in great depth and made the decision that much easier to make!
Will Holden was really helpful in the process and was there for all the questions we had. The rates and fees are good and the support is outstanding. They do not forget about you after signing up which is a down fall for many other companies out there.
Thank you Guys
Thank you for your feedback.
We look forward to working with you.
Kind Regards
Nochex Support Team
Nochex have been brilliant in helping us get our accounts setup to be able to take payments in both Sterling and US Dollars. The rates and fees are good and the service we have received has been excellent. The platform is easy to use and we can quickly and easily send our clients invoices to make secure credit card payments. Thanks for all the help and support so far.
You are most welcome.
Thank you for your comments.
Nochex Support Team
Will from Nochex got my competition merchant accoutn setup in about 7days from when my application was accepted. Rates and fees are great and the service is what really makes it worthwhile. No point messing about with other companies when Nochex has it all, UK based too.
Thank you Johnno for your feedback.
We look forward to working with you.
Nochex Support Team
From the start nochex have been outstanding with getting my merchant account fully set up and running... being a high risk business was no problem for them.
Looking forward to Working with them
Thank you Alex for your comments
We look forward to working with you.
Nochex Support Team
A minor glitch with a supplier prompted me to contact Nochex who immediately contacted the supplier on my behalf which resulted in a quick and simple resolution of a fairly minor issue. What a helpful, prompt response from Nochex and worthy of due credit. Many thanks to them.
You are most welcome John.
Thank you for your positive comments.
Nochex Support Team
Nochex assisted me with my enquiry immediately and I obtained a successful result. I am very grateful for their assistance
You are most welcome Alison.
Thank you for your positive comments.
Kind Regards
Nochex Support Team
I tried to contact them for refund, they simply tell you we are not the one who took your money, contact xyz, you took the money for xyz, you are responsible for the services.
We have used Nochex to help us collect payments for our club for the past four years. Great service and ready to get hold of an actual person if we have any queries.
Thank you Dave for your feedback.
We look forward to keep on supporting you with our services.
Nochex Support Team
I used NoChex back in 2005 and remember the business practices were very questionable. I forgot they existed after and after seeing these reviews I'm glad I stopped. I forgot all about that bad experience as a genuine merchant.
On their web site they do a price comparison which is also wrong. They don't include other providers who are so much cheaper. Very deceptive price comparison. Don't do a price comparison if you don't include genuine competition.
Genuine merchants should avoid them. As for buyers, from I've read, run if you see nochex as an only payment option.
This payment gateway don't have customers protections program, instead they are protect their merchant. Not even issuing a chargeback, when you see an online e-commerce website using this nochex payment gateway, don't continue and give yourself a favor and save your money.
I emailed them telling them I got scam by www.DoctorUnlock.net and want a refund: they replied
Good Afternoon
We understand your frustration however we cannot supersede the merchants decision.
The merchant will only accept a original receipt from Apple or the Carrier as proof.
Please forward the correct proof to the merchant and await a response
If you believe that the merchant is mistaken in the reason they have given you for declining your request, please write to the merchant here.
I'm sure nochex receive a lot of complain of scam with this merchant(www.doctorunlock.net) but they are not doing anything, but no wonder they are partners.
Answer: Direct Unlocks is a scam. Do not use or you will lose your money,
Answer: SCAMMERS STAY AWAY! They support shady business any site using nochex are fraud stay away
Answer: I can relate to this issue. I have had 19.99 USD and 41.00 USD charged to my account and service was not provided. I received notice of a refund but not was given.
Accept payments using Nochex Payment Solutions. Get paid online, over the phone, by sending invoices, set-up recurring payments and subscriptions. For individuals, business, clubs and more. We have a great reputation for high quality UK based support t...
Dear Kim
Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon.