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NochexReviews 53

2.4
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Nochex Reviews Summary

Nochex has a rating of 2.4 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nochex most frequently mention and payment gateway. Nochex ranks 20th among Payment Processing sites.

service
3
value
3
shipping
2
returns
2
quality
4
GB
1 review
0 helpful votes
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Scam
December 12, 2022

Hosts payments for loads of scam websites, so if you're using them, do at your own *******@Nochex: if you want to do serious business, you should do basic scrutiny of who you capture money for. As far as I am concerned, you're as good as the scammers you host...
Just search online for "nochex scam" and you'll be amazed.

Date of experience: December 12, 2022
GB
1 review
0 helpful votes
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Perfect
May 27, 2021

Order was exactly what I needed and came within 48 hours.

Date of experience: May 27, 2021
Robert G. — Nochex Rep
over a year old

Dear Kim
Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon.

Colombia
1 review
0 helpful votes
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I order an icloud unlock for an iphone and they did never made it, first they told you it is 30, then get another email telling you need to pay 30 more, and then 50 more, finally they kkept you waiting for 3 months and after that period they told you is taking more time, they the offer a voucher in case they could not do it, and then they doesnt even respond, they are thieves, and the worst of it is they are on England and authorities does not make anything to stop them. Nochex is the payment receiver so when you make a claim they tell you they are going to talk with the service (www.drunlock.net or www.iphoneime.net)

+1
Date of experience: March 17, 2021
Robert G. — Nochex Rep
over a year old

We cant discuss individual cases on this open forum but if you would like to contact us via our support portal https://support.nochex.com/open.php or by telephone on 0113 819 7211 we can look to help you resolve your issue with the merchant.

GB
1 review
0 helpful votes
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Perfectly Happy
December 24, 2020

Site was intuitive and easy to use. Payment was instant and order confirmed by supplier. No problems...

Date of experience: December 24, 2020
Robert G. — Nochex Rep
over a year old

Dear Graham
Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon

GB
1 review
0 helpful votes
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Easy to use
December 24, 2020

Used this service twice for delivering tyres. Worked quite efficiently and relatively easy. However the only downside was that we did not know when we should expect the driver to pick up the package and it could be anytime between 8am and 4pm which is a long time to be waiting around. Also the second time I used it the package was delivered a day late rather than next day delivery. Other than that it was pretty good service

Date of experience: December 24, 2020
Robert G. — Nochex Rep
over a year old

Dear Mr K
Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon

GB
1 review
0 helpful votes
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Easy way to pay
December 21, 2020

Straightforward, no frills, safe payments with Nochex.

Date of experience: December 21, 2020
Robert G. — Nochex Rep
over a year old

Dear Brenda,
Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon.

GB
1 review
0 helpful votes
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Speedy
November 25, 2020

An easy service and quick to respond. Secure and safe

Date of experience: November 25, 2020
Robert G. — Nochex Rep
over a year old

Dear Moira, thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon.

GB
1 review
0 helpful votes
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Items came as described, carefully packed.
November 25, 2020

Very pleased with my order.
Livestock, substrate and decor excellent.
Was a little disappointed that the Heat mat was out of stock.

Date of experience: November 25, 2020
Robert G. — Nochex Rep
over a year old

Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon.

New York
1 review
0 helpful votes
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SCAMMERS STAY AWAY!
October 2, 2020

No buyer PROTECTION. THEY SUPPORT SHADY BUSINESS Got scammed by a company using Nochex.Do not use any site using Nochex. THEY SCAMMERS PLEASE REPORT THEM TO THE AUTHORITY

Date of experience: October 2, 2020
Pakistan
2 reviews
0 helpful votes
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No buyer protection. Got scammed by a fradulent company using Nochex. Did not receive the service paid for. No help provided by Nochex with Fradulent transaction. Do not use any company using Nochex.

Date of experience: September 11, 2020
GB
1 review
0 helpful votes
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Nochex have been excellent setting up my account. Will Holden went through the process in great depth and made the decision that much easier to make!

Will Holden was really helpful in the process and was there for all the questions we had. The rates and fees are good and the support is outstanding. They do not forget about you after signing up which is a down fall for many other companies out there.

Thank you Guys

Date of experience: September 9, 2020
Robert G. — Nochex Rep
over a year old

Thank you for your feedback.
We look forward to working with you.

Kind Regards
Nochex Support Team

GB
2 reviews
2 helpful votes
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Nochex have been brilliant in helping us get our accounts setup to be able to take payments in both Sterling and US Dollars. The rates and fees are good and the service we have received has been excellent. The platform is easy to use and we can quickly and easily send our clients invoices to make secure credit card payments. Thanks for all the help and support so far.

Date of experience: September 2, 2020
Robert G. — Nochex Rep
over a year old

You are most welcome.
Thank you for your comments.

Nochex Support Team

GB
1 review
1 helpful vote
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Will from Nochex got my competition merchant accoutn setup in about 7days from when my application was accepted. Rates and fees are great and the service is what really makes it worthwhile. No point messing about with other companies when Nochex has it all, UK based too.

Date of experience: August 26, 2020
Robert G. — Nochex Rep
over a year old

Thank you Johnno for your feedback.
We look forward to working with you.
Nochex Support Team

GB
1 review
1 helpful vote
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Outstanding team
August 10, 2020

From the start nochex have been outstanding with getting my merchant account fully set up and running... being a high risk business was no problem for them.
Looking forward to Working with them

Date of experience: August 10, 2020
Robert G. — Nochex Rep
over a year old

Thank you Alex for your comments
We look forward to working with you.
Nochex Support Team

GB
1 review
1 helpful vote
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A minor glitch with a supplier prompted me to contact Nochex who immediately contacted the supplier on my behalf which resulted in a quick and simple resolution of a fairly minor issue. What a helpful, prompt response from Nochex and worthy of due credit. Many thanks to them.

Date of experience: August 4, 2020
Robert G. — Nochex Rep
over a year old

You are most welcome John.
Thank you for your positive comments.
Nochex Support Team

GB
1 review
1 helpful vote
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Brilliant service
July 20, 2020

Nochex assisted me with my enquiry immediately and I obtained a successful result. I am very grateful for their assistance

Date of experience: July 20, 2020
Robert G. — Nochex Rep
over a year old

You are most welcome Alison.
Thank you for your positive comments.

Kind Regards
Nochex Support Team

Denmark
1 review
0 helpful votes
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I tried to contact them for refund, they simply tell you we are not the one who took your money, contact xyz, you took the money for xyz, you are responsible for the services.

Date of experience: July 18, 2020
GB
1 review
1 helpful vote
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We have used Nochex to help us collect payments for our club for the past four years. Great service and ready to get hold of an actual person if we have any queries.

Date of experience: July 16, 2020
Robert G. — Nochex Rep
over a year old

Thank you Dave for your feedback.
We look forward to keep on supporting you with our services.

Nochex Support Team

GB
3 reviews
21 helpful votes
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I used NoChex back in 2005 and remember the business practices were very questionable. I forgot they existed after and after seeing these reviews I'm glad I stopped. I forgot all about that bad experience as a genuine merchant.

On their web site they do a price comparison which is also wrong. They don't include other providers who are so much cheaper. Very deceptive price comparison. Don't do a price comparison if you don't include genuine competition.

Genuine merchants should avoid them. As for buyers, from I've read, run if you see nochex as an only payment option.

Date of experience: May 17, 2020
Qatar
1 review
5 helpful votes
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This payment gateway don't have customers protections program, instead they are protect their merchant. Not even issuing a chargeback, when you see an online e-commerce website using this nochex payment gateway, don't continue and give yourself a favor and save your money.

I emailed them telling them I got scam by www.DoctorUnlock.net and want a refund: they replied

Good Afternoon

We understand your frustration however we cannot supersede the merchants decision.

The merchant will only accept a original receipt from Apple or the Carrier as proof.

Please forward the correct proof to the merchant and await a response

If you believe that the merchant is mistaken in the reason they have given you for declining your request, please write to the merchant here.

I'm sure nochex receive a lot of complain of scam with this merchant(www.doctorunlock.net) but they are not doing anything, but no wonder they are partners.

Date of experience: March 30, 2020

From the business

Accept payments using Nochex Payment Solutions. Get paid online, over the phone, by sending invoices, set-up recurring payments and subscriptions. For individuals, business, clubs and more. We have a great reputation for high quality UK based support t...


nochex.com
Founded in 1999
Leeds, West Yorkshire