Perfume.com

This is my first purchase and the item came really fast. I was excited to use it right away. Customer service so far has been excellent. Even the welcome email was really appreciated so thank you perfume.com

Bought Heavenly for my Daughter n Law for Christmas. She has worn for 10 years I was so embarrassed when she told me it was a knock off Shame on you for Scamming people. I was so embarrassed and to say I paid 93.00 is even more embarrassing. I will blast you with bad reviews. *******@bellsouth.net Linda Perry
2239 Sprucewood Dr.Baton Rouge La.

I ordered a bottle of Obsession and was sent the wrong kind of perfume. I was very angry that I couldn't find my order/receipt, to send the item back or have you send me the right one. I called your 800 number as was on the phone for over a half an hour to get someone to help me and was hold the whole time. NOT getting to speak with a person about my matter.

This visit to Perfume.com would hopefully be quick and easy because I had several other orders to make before an upcoming appointment. I knew what I wanted and how much. I was thrilled because they had the product in stock and had the correct size. I placed the order, checked out and it seemed that I blinked my eyes and my product was delivered.

They have a great selection of fragrances and at good prices. Bought many fragrances over the years and have been very satisfied with the quality of every one.

Would like a better selection, seems done stuff you offer are drug store buys. I like quality perfumes

I was skeptical at first but decided to purchase anyway since this is a discontinued fragrance. I received the order super fast and excellent condition and wrapping. Will definitely recommend this website.

My order was missing an item and contained a damaged item. Company refuses to take responsibility. The damaged item, Demeter Pistachio Ice Cream has a well documented problem with their sprayer. This is exactly my problem. Company should have been aware of this since their primary product is perfume. Yet, they are giving me instructions on how to depress a perfume atomizer which of course is not working since this is as I said a well documented problem. In addition they are trying to tell me that they count every item 3 times before printing shipping label, therefore I am either lying or the shipping company, in this case USPS, opened the box, took the item that only cost $4, stole it and resealed the box. Only problem is the box, their box, is a pull tab and gets destroyed upon opening. There is no way to tape it back up as it is in pieces. I have documentation for both of my claims. All I see from them is no accountability, accusations of being a liar and saying the shipper stole it which is impossible considering the type of box they shipped it in. In addition, they go by two business names, Fragrance.net as well as Perfume.com. They deny this but a quick google search will show the same address as contact for both companies.

So far so good, items come on a timeless basis & most of the time there is a good discount therefore u're getting the best product 4 less

I purchased 2 bottles of Shi which was delivered 12-16. One bottle was leaking through the SEALED box. The other was fine. THESE WERE TO BE CHRISTMAS GIFTS! I have been thrown and pitched around by your so-called "customer service" for damned near 2 weeks! They do NOT listen to me, answer my questions or act in a responsible manner. Every time I gave them what I thought they wanted, they wanted something more! I'm done! Keep my money, I will take to Social Media to warn others of the horrible way I was treated as a return customer! You have all of the info requested below!