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Shopiosx

How would you rate Shopiosx?
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California
1 review
1 helpful vote
Follow Gabbie W.
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Never received my package!
October 9, 2023

I know this site seems sketch, and there is a possibility that all the reviews for this website are bought. I decided to give it a try anyway, I ordered an Iphone 13 pro max, even paid for shipping protection, and for priority shipping. The phone never arrived on time so they gave me my priority shipping back to me in credit (Cool) but then it was shipped to a whole different address in a whole different state. I contacted customer service but they're so hard to get into contact with. Yet, even if they do contact you nothing gets resolved. I don't ever recommend buying from this site its all a scam. I hope I can prevent someone else falling for this facade website. 0/5 if i could put it.

Date of experience: October 9, 2023
Villines V. Shopiosx Rep
over a year old

Hi Gabbie,
Firstly, I'm sorry to hear that you experienced an issue with your order delivery. I would like to emphasize that we are a reputable online reseller and buyer company based in California. We pride ourselves on our commitment to transparency and reliability, and we would never attempt to mislead or misinform our customers.

Based on our records, the address we have on file for you is 13610 Lemoli Avenue, apt B Hawthorne, California 90250, United States. According to our shipping provider, UPS, your order was successfully delivered to this address. We also have a packing slip on file that clearly indicates this delivery address.

However, we understand that issues can occasionally arise, and we want to rectify this situation for you. It doesn't currently show that you have any active support tickets, so we kindly ask you to please reach out to our team by email, live chat, or phone. Request to speak with an operator, and our dedicated team will be more than happy to assist you and arrange for a re-delivery.

Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your satisfaction as our customer, and we are committed to resolving this matter promptly and to your satisfaction.

Thank you!

Best regards,
The ShopiOSx Team

Texas
1 review
1 helpful vote
Follow Kenechukwu O.
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Worst experience ever! Ordered some stuff a month ago and they were just recently cancelled for no reason and one is still processing. A order was "delivered" to another states on the opposite coast and another order was sent without a tracking number. The customer service never responds to my emails again nether does the number given work.

Date of experience: January 2, 2024
Michigan
1 review
1 helpful vote
Follow Rufino H.
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So, I ordered an iPhone 11 from ShopiOSx and they shipped it in just 2 days! It got delivered straight to my store and the support team was super cool. English ain't my first language, but they translated everything for me and helped me out. I gotta say, I definitely recommend this store for anyone looking to cop some tech gear.

Date of experience: September 12, 2023
Illinois
1 review
1 helpful vote
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Great customer service good quality iPhones
September 20, 2023

I can say with confidence that ShopiOSx offers exceptional customer service after purchasing an iPhone there. The staff answered all of my questions and made sure I had a good experience. They were knowledgeable and helpful. I received a brand-new, flawless, and exactly as-promised iPhone. Anyone looking for excellent customer service and a top-notch product should check out ShopiOSx, in my opinion.

Date of experience: September 19, 2023
Michigan
1 review
1 helpful vote
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Legit
September 9, 2023

Yo, I just copped the blue iPhone 14 from ShopiOSx and damn, their shipping game is on point. Even though the online tracker said my order was pending for 4 days, the package came through hella quick. The phone is exactly what they advertised and I'm stoked about my purchase. I'd definitely give ShopiOSx a 5-star rating for their legit service and speedy shipping.

Date of experience: September 8, 2023
Illinois
1 review
0 helpful votes
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My iPhone 15 got delivered yesterday with USPS I'm so happy! I ordered the pink color Shopiosx site said it was going to take 21 business days to ship but it shipped on Friday with overnight. Legit! Real! They have authentic iPhone 15. I posted a photo with my review I'm so thankful for these people I recommend this store if you need a new iPhone or anything Shopiosx is the best

Date of experience: September 24, 2023
Illinois
1 review
0 helpful votes
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Pre order from July — may take a while
October 10, 2023

I had the opportunity to pre-order a 3 in 1 gaming bundle from Shopiosx back in July, and although it was initially disappointing that the item was out of stock, I must say that the customer support team at Shopiosx was incredibly helpful throughout the entire shipping process. They responded to my emails and calls and provided me with constant updates on the status of my order. Finally, last week, I received the long-awaited shipping information and today, my gaming bundle is out for delivery by UPS. While it did require some patience due to the pre-order nature of my purchase, I can confidently say that Shopiosx's customer support made the waiting process much more bearable.

Date of experience: September 29, 2023
Oklahoma
1 review
1 helpful vote
Follow Eddie L.
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They take you money, send you an ETA... then nothing happens. Chat is always a Bot. Phone goes to answering service, they send you a fedex tracking number that is a label only and its never picked up. Then a new label that never picked up. You can send them all the messages in the world but only automated responses or lies.

EVERY review that is good must be fake. They are so crooked on every state and possibly federal level.

Date of experience: August 10, 2023
California
1 review
4 helpful votes
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SCAM!
July 31, 2023

They sent me the wrong tracking number. The processing already took a suspicious amount of time so I was getting anxious if they would ever ship it. But to my surprise, they finally did ship it! But Alas! It was a fake tracking number. I wasted close to $200 in purchases on this site. Now I know for sure it's a scam and it's never going to arrive. Someone should file a lawsuit against this company. For reference, this is the tracking number they gave me: 6A*******992 via FedEx

Date of experience: July 31, 2023
Oregon
1 review
0 helpful votes
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RIPPED OFF!
July 30, 2023

I sent them monies for an item it was to have free shipping I was contacted by their shipping Department supervisor, by email. She said if they didn't hear back from me By the following day, they would go ahead and just ship it out. It would just take a little bit longer because it would be regular registered mail I guess and I never received it. I've called him tons of times. I've emailed them several times I've gotten on their website to talk to there to help her message computer thing never got to speak to anybody emailed several times back to the person that had emailed me and I've left several phone messages and I've had no response and it's been about seven months and for the first three months I was on it like a lot and I still haven't gotten a response and I haven't gotten my money back.

Date of experience: July 30, 2023
Illinois
1 review
0 helpful votes
Follow MICHAEL A.
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Although I'm unsure if the damage occurred during shipping or not, I am confident that ShopiOSx will address this issue efficiently. The screen powers on without any problems, but the glass damage is a bit too much for my liking. Rest assured, I will update my review once I receive my exchanged iPad Air 5. Based on their customer service so far, I trust that ShopiOSx will provide a satisfactory resolution to this matter.

Date of experience: August 9, 2023
Illinois
1 review
0 helpful votes
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I ordered a Google Pixel 7 in obsidian color with 128GB storage from ShopiOSx. The delivery arrived on time via UPS, but to my disappointment, the box had a massive gash. I had to reach out to their customer support for assistance. Although I appreciate their effort in resolving the issue by offering me a $100 gift card for the damaged packaging, I can only give them three stars as the overall experience was marred by this mishap. On a positive note, I must mention that there was no damage whatsoever to the Google Pixel phone itself.

Date of experience: July 26, 2023
California
1 review
10 helpful votes
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Need to hire more staff
January 31, 2022

They need to improve on staff response times and possibly hire some more staff. I understand that their a small business however since it has expanded they should work on expanding the team. There's TONS of people in Sacramento who would love to work for this company.

Date of experience: January 31, 2022
Michigan
1 review
1 helpful vote
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Anker Bank Wallet & Ground Shipping (FedEx)
July 16, 2023

While the ground shipping did take around 5 business days to deliver to Littleton, CO, it's important to note that this may vary depending on the location. I did encounter a login issue when trying to track my order on the website. Thankfully, Jessica from customer support was extremely helpful and assisted me in resolving the problem promptly.

Date of experience: July 16, 2023
Minnesota
1 review
1 helpful vote
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Almost Definitely a Scam
January 26, 2024

My order took two weeks to ship. It shipped to halfway across the world to Japan and I'm in America. They haven't answered any emails at all. It seems like a scam.

Date of experience: January 26, 2024
Washington
1 review
5 helpful votes
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IPhone XR light scratches s
May 26, 2023

I was hesitant about ordering my iPhone XR from this company due to a few bad reviews. I decided to take a chance and so glad I did! The iphone XR arrived in perfect condition with only a few minor scratches and the shipping was free! Plus, their customer service team is based in Menlo Park, so my inquiries were answered quickly. Overall, it was an amazing experience and would highly recommend them!

Date of experience: May 25, 2023
Illinois
1 review
1 helpful vote
Follow Laurel H.
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The shipping was fast, it arrived 2 days after placing the order. The price was incredibly cheap for the phone at $25 before tax. When I received the iPhone XR, I was relieved to find that it powered on without any issues and there were no cracks on the screen. But there was a small crack on the back of the device. & the battery is only 82%

Date of experience: July 12, 2023
Illinois
1 review
1 helpful vote
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I brought an iPhone 11 from shopiOSx around Christmas. After a few months of use, my phone is still working perfectly fine and has a 100% battery health. I paid an extra $20 for shipping through USPS, the phone arrived within a week. The clear case that was sent with it did get dirty, but everything else was in great condition.

Date of experience: June 23, 2023
Indiana
1 review
4 helpful votes
Follow Tamara P.
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I've had a wholesale account with ShopiOSx since august of 2022, and everything was going smoothly until recently. Out of the blue, they notified me that my account plan has been changed without my request. Apparently, I exceeded my device limit by selling 10 devices in June, which resulted in my plan being increased from $10 a month to a whopping $125. I reached out to their support team and even contacted the billing supervisor, but they refused to look into my case. It's disappointing that their customer service has failed me during this frustrating situation. At this point, leaving a bad review seems like my last resort for some resolution.

Date of experience: July 17, 2023
Illinois
1 review
2 helpful votes
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I purchased an iPhone 13 Pro Max wholesale order from Shopiosx on 5/28, it shipped on 6/16. The phones arrived in pristine condition, with no signs of prior use and a battery health of 100%. The brightness was set to the default level, ensuring a perfect viewing experience right out of the box. Although the shipping cost me an extra $100 for delivery to Albuquerque, it was definitely worth it. Not only did my package arrive quickly and securely, but my customers have yet to complain about anything.

Date of experience: July 3, 2023

Overview

Shopiosx has a rating of 3.3 stars from 101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shopiosx most frequently mention customer service, pro max and local delivery. Shopiosx ranks 7th among Sell Cell Phone sites.

service
89
value
83
shipping
73
returns
25
quality
69