I used Tangem wallet to trade a coin well long story short the transaction failed and have been asking for a refund for 48 hours! They say the same thing over and over no person to solve the problem so it's a scam be careful using this company
Do not use. Red flag...
They can and will freeze your funds with no legal grounds.
Horrible customer service.
Don't let it happen to you.
Hello,
Thank you for sharing your experience!
Could you please provide your ticket number, so we can look into your issue?
Looking forward to your reply!
The platform's really user-friendly, even though the rates aren't always the most competitive. Still, the ease of use makes it worthwhile.
Hi, thank you for your feedback!
We're always doing our best to improve our service!
Feel free to contact our support team (support@simpleswap. Io) with any questions!
What I appreciate most is the transparency. You get clear updates on every step of the transaction, and the rates are shown upfront. Trustworthy and efficient!
Hi, we highly appreciate your review! Feel free to contact our support team if any questions arise!
Swapped LTC for BTC and the whole process was super smooth. Sign-up was quick, and everything was straightforward without any hassle.
Hello, thank you for your good review!
We'll be happy to see you again on SimpleSwap!
I mistakenly sent funds to the wrong wallet, but the support team was extremely responsive and helped resolve the issue quickly. Thanks a lot!
Hi, glad to know that we were able to help you fast and effectively!
Our support is available 24/7 for any questions!
Exchanged eth to usdc and everything was completed in less than five minutes. Worked flawlessly - definitely recommend!
Hello, thanks for your 5-stars review, we highly appreciate it!
Please don't hesitate to contact us if any help is needed!
Swapped XRP to ETH and the whole process was done in under 10 minutes. Got exactly what I expected with no issues. Super smooth experience
Hi, glad to know that you're enjoyed our service! We'll be happy to see you again on SimpleSwap!
I've used simplewsap several times now, and it's consistently reliable, really appreciate that there's no long verification process.
Hi, thank you for your feedback! See you soon on SimpleSwap!
I've used a lot of exchange services, but SimpleSwap stands out for how easy and fast it is. No logins, no delays - just straight swapping. Love it!
Hi, thank you for your feedback! See you soon on SimpleSwap!
Answer: It is 100% legit service. Once I forgot to input memo when sending eos but simpleswap service were able to send my money back
Answer: Hello, first of all, we kindly ask you to not share your exchange ID on public sources! Secondly, please continue the conversation with our security team, so we will be able to help you and resolve your issue as soon as possible. Thank you for your understanding!
Answer: Hello, sure you can! Please check our guide: https://simpleswap.io/how-it-works If you have any questions, please contact our support team at support@simpleswap.io We are always glad to help!
Answer: Hi, Derek! You can see more info here https://simpleswap.io/how-it-works Feel free to contact us for any question.
Answer: Hi, Donald! Unfortunately, we don't accept USA citizens or residents. You can check it by the following link: https://simpleswap.io/terms Please let me know if you have any additional questions!
Answer: I exchanged bitcoin for ripple. Everything went well. The exchange took about 5 minutes.
Answer: I am always looking for profitable exchange rates and one day I came across a simple swap.The exchange went smoothly, so I'm more likely to come back to use this service.
SimpleSwap has a rating of 4.1 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SimpleSwap most frequently mention and support team. SimpleSwap ranks 1st among Virtual Currency Exchange sites.
Hello,
We are very sorry for such negative experience!
Could you please provide your ticket number, so we can make sure that your issue was resolved successfully?
Thank you in advance!