SmallwoodsReviews 811

We ordered a replacement print for our existing frame for my work place team picture. It did have 2 folds/Crinkles in the print. I reported the issue with pictures on the order right away after opening. Within the hour I received confirmation my order input had been received and Claudia had ordered a replacement to be shipped within just a few days. I appreciate the promptness and ease in which it took to contact the customer service to report the issue.

I have ordered from this site for a long time. I have hanging frames, which i love, as well as matted acrylic frames for my gallery wall in my home. Eventually I wanted to order more for the rest of my home and chose the lightest wood color only to have them arrive and be much darker that what i had in my home. I was told they discontinued that color frame and would not receive any sort of discount or refund. I had to sand my frames and they still look nothing like the original ones which looks so tacky on a photo wall. Also, in that order, the quality of my photos was extremely poor on a few. I did not get any warning pop up that my photo may be pixelated or anything of the sort but still showed up blurry. The time came again i had a few photos and prints i wanted hung in my home and now i find out they no longer do the matting behind the photo! So so frustrating. I sent numerous custom order requests, because they offer that service... never heard back for months and then finally someone wrote me saying "no we cant." so now i have a rag tag group of mismatched photos all about. On top of that, I ordered a huge print, and it wasnt cheap by any means... not only does it not match but the frame is crooked! It hangs on my wall flush on 3 corners and on the 4th corner, it sticks out half an inch to an inch from the wall. I should've started over with another company after the first re-order, but i really thought they would work with me. No such luck unfortunately. Buyer beware. Poor Customer service to boot.

The canvas prints we purchased looked amazing! We loved them!

Fast service, great price with the discount and most importantly the picture I took on vacation looks fantastic in the enlarged picture!

I ordered 3 of the 16x24 framed wall art and when they arrived one was printed in color and I had ordered all in black/white. They quickly resolved the issue and sent a replacement very quickly. They fit on my wall perfectly. Love that you can swap out the pictures in the frames very easily.

Easy to pick photos and came faster than I expected! Will definitely be ordering more

Ordered my first smallwood frames and I am extremely satisfied! The process was super easy, from creating my frames, ordering, and delivery was smooth! The quality of the materials used to print the photos was great! Also great customer service! When one of my photos didn't upload properly, they notified me so I can directly send them the image and they made sure it printed properly!

I've bought multiple pictures from you guys 3x now and overly impressed each time. They're just perfect. And customer service is just the best at helping if there's an issue!

I order from here each year as I update our family pictures and the refill option is perfect! It is so easy to update our pictures each year and fast!

I ordered a replacement canvas for one of my frames and then decided to keep both and I then needed to get a frame for the canvas. It was quite complicated to get just the frame for the canvas I had just ordered. I had to do a custom order and it ended up being quite expensive to get the canvas and then the frame to match later. I definitely will always order the whole thing from now on LOVE your products and they make my home so beautiful and cozy!

I had been contemplating on placing an order with Small woods, and I am so happy I did. I had been looking for something to fill a large wall in our living room and the 44x22 frames did just that. Also loved supporting a family owned business.

I ordered 6 20x30 pics with frames. I couldn't be happier! I have all my grandkids lined up on my wall, and i love looking at them so much! They also love seeing themselves. I will definitely be ordering here again!

We've ordered multiple times and have always loved the look of them in our home! This was the first time we've ordered print refills and excited for this new option!

I absolutely love my framed pictures! They are so beautiful and added so much to my living room walls. I am extremely happy with my purchase and highly recommend Smallwoods.

Smallwood have helped me preserve precious memories of my family forever! Thank you SmallWood!