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SmartphonesPLUS

How would you rate SmartphonesPLUS?
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California
1 review
1 helpful vote
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Quick and Easy and Honest
December 22, 2024

I was happy with how easy it was and how honest they were. I previously used a different company that lied about the quality and function of my device just to lower the payout amount. I recommend Smartphone PLUS and will happily use their service again.

Date of experience: December 18, 2024
Minnesota
1 review
1 helpful vote
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Quick, Easy & Stress free
December 18, 2024

Selling products is made plain and easy on their website. You simply enter the item you want to sell and get a quote based on its condition. Then, type in some contact info and ship the product. They send an email to confirm they received the product. After a few business days, they email you with the result of inspection and payment. The whole process was complete in about a week.

Date of experience: December 18, 2024
Virginia
1 review
1 helpful vote
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Easy and fair process
December 20, 2024

They had a very straightforward and easy process to follow to evaluate your phone and send it in. To top it off they also offered me the best price for my phone. Finally, my payment was prompt.

Date of experience: December 20, 2024
New Jersey
1 review
1 helpful vote
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Excellent systematic service
January 3, 2025

Sold my Apple watch here. Everything was done systematically within timelines with no follow ups required & also been paid the promised price

Date of experience: January 3, 2025
California
1 review
1 helpful vote
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Smooth, easy, trouble free.
January 6, 2025

I had the kind of experience every consumer hopes for. Great experience. Quick pay out!

Date of experience: January 6, 2025
Washington
1 review
0 helpful votes
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Galaxy watch
December 17, 2024

Very fast, easy and received a far price. Could not have been any easier to sell my galaxy watch

Date of experience: December 17, 2024
Iowa
1 review
1 helpful vote
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How the process should work
December 17, 2024

I got a good price for my phone
The check came promptly
Totally satisfied

Date of experience: December 17, 2024
Pennsylvania
1 review
3 helpful votes
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Very pleased!
December 29, 2023

Sent my two Samsung phones to them and received an email telling me that they were received and the dollars originally offered are good. This happened quickly. Had to wait a bit for the check but it came, so I was happy. The whole process was easy... everything done on line.

Date of experience: December 29, 2023
New York
1 review
2 helpful votes
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Best Price, easy to deal with.
June 26, 2024

I sent in a IPad Pro, keyboard and pencil and was satisfied with price received. I signed up for Venmo payment that didn't go thru. They contacted me and send a check immediately

Date of experience: June 26, 2024
Colorado
1 review
2 helpful votes
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Straightforward and honest
December 26, 2023

I got what they said I would get. (My phone was in the condition I said it was.) Making sure I was signed out of all accts, as they mandated, was a little anxiety-provoking because of their language about it, but was actually easy. They were prompt in their payment.

Date of experience: December 26, 2023
Iowa
1 review
4 helpful votes
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Simple way to sell phones online
March 12, 2024

Was simple to sell my phones. You just have to choose and read the device conditions then I just shipped them in and got paid for them. No complaints at all here.

Date of experience: March 11, 2024
Iowa
3 reviews
7 helpful votes
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The whole process of selling my old phones to them was extremely simple. They had good communication and even sent me a box and a free shipping label to make it even easier for me to send in my phones. I was paid faster than I thought. I'll be using SmartphonesPLUS again for sure!

Date of experience: June 28, 2023
Florida
1 review
2 helpful votes
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Easy and no surprises
December 26, 2023

Easy to get a quote that seemed fair, and easy process for shipping my phone to them. A bit slow getting the check but I think that was the post office, not Smartphone Plus.

Date of experience: December 26, 2023
Arizona
2 reviews
7 helpful votes
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Honest purchaser
June 30, 2023

I sent in an iphone that I thought was in a lesser condition. It was a phone from an old employee and it had a broken camera screen cover the camera lens was fine. They emailed me and said they were going to pay me the flawless condition rate which was like $200 more. Since then I send every phone I get their way. And I recommend you do too.

Date of experience: June 30, 2023
North Carolina
2 reviews
3 helpful votes
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Good job
June 26, 2024

There great, I have used them a few times and they have always been consistent, commutative and courteous with each transaction.

Date of experience: June 26, 2024
Illinois
1 review
6 helpful votes
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Very Pleased
July 3, 2023

We were expecting pushback on our assessment of the condition of our phones like other companies have done, shaving off dollars with their assessment. SmartphonesPLUS gave us the full amount we anticipated.

Date of experience: July 3, 2023
Texas
1 review
6 helpful votes
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Convenient
July 5, 2023

Most convenient service ever. Got a quote online, free shipping label, packed up my phone. Within 24 hours of receiving my phone, SmartphonesPLUS paid me the same amount they had quoted online.

Date of experience: July 5, 2023
New York
1 review
0 helpful votes
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Start high then pay much less
June 30, 2023

Had a bear perfect product and they chopped down the price after receiving the product due to some micro scratches. Would have been bette reselling the watch to Apple.

Date of experience: June 30, 2023
Devin H. SmartphonesPLUS Rep
7 months ago

Hi Richard,

Thank you for your feedback. I’m sorry to hear that you were disappointed with the price adjustment for your Apple Watch. As a small business, we aim to provide fair evaluations based on the condition of the devices we receive.

After inspection, we found that the item was in good condition rather than excellent due to the scratches. This is a standard practice to ensure our offers reflect the actual state of the product.

We understand that this can be frustrating, and this is why we try to be as transparent as possible with our condition definitions. If you have any further questions or concerns, please feel free to reach out to us at support@smartphonesplus.com. We appreciate your feedback and hope to improve your experience in the future.

Maine
1 review
6 helpful votes
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Quick and easy way to turn in old phones
July 4, 2023

The website was easy to navigate and the price offered for the old phone was acceptable. On top of all that they sent the proper mailer to send it to them in.

Date of experience: July 4, 2023
Arizona
1 review
3 helpful votes
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Easy to use website expeditious payment
December 26, 2023

The website was easy to use, and the packing materials arrived quickly. The payment matched expectations and was received within 7 business days.

Date of experience: December 26, 2023

Overview

SmartphonesPLUS has a rating of 4.6 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. SmartphonesPLUS ranks 6th among Sell Cell Phone sites.

service
4
value
4
shipping
4
returns
3
quality
3
This company responds to reviews on average within 3 days