The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Please do yourself well to avoid Teechip they are scammers and day would give you back you money.but I could collect my money with the help of GAARD.IO all thanks to them
Beyond the terrible quality, the item is not refundable for dissatisfaction. I will NEVER buy anything from this joint again, and I will bad mouth them every opportunity I get. They need to go out of business.
I ordered the cat art t-shirt and it was printed incorrectly. The cat was supposed to be black but it is blue. You can hardly make out the cat. Very disappointed. No customer support help and phone number given didn't work. The t-shirt material is very cheap. I never received a confirmation email on my order. I WON'T order from them again. You have been warned.
I absolutely love all the products I've gotten from tee-chip recently. I have been on a criminal mind memorabilia ordering kick I love the quality of the products
I was going to buy these sketcher type shoes.So I put my information in & then I changed my mind & I backed out all of the numbers & name info & I left the page I NEVER pushed the submit button. But these thieves took the sale anyway. The shoes did come & not only are they the wrong size, but they are cheap & as light as a feather, & fake looking & feeling. I don't know about you, but I prefer quality in all my shoes & clothes. This is a poor excuse for a business. I am expecting to get a full refund. These is criminal action & I recommend to beware this seller...
This is an absolutely terrible quality shoe. I didn't receive my order, then I tried emailing, but did not get a reply, so I filed a discrepancy with PayPal, and got a response from a Skecher-Mart email address. I let them know that I could not track the package as the tracking number did not register. They told me they were still packaging the items, a month later! Then I got the shoes about 10 days later, and they are of the poorest quality. They look like something made from Vinyl and a poor quality mesh, perhaps something you would see on a Cabbage Patch Doll. The insole is very hard, and will NOT be a good walking shoe whatsoever! Now I'm finding out that there is a no return policy, unless there is an actual defect. TERRIBLE customer service and quality of items!
Not even a working phone number! Showed pictures of a national brand and denied ever doing that! Save your selves a lot of grief and ignore any ads you see on line that look really good because they are NOT
Tee Chip is lying about ANY positive reviews! If they get any positive reviews, they must be family!
Teechip uses fruit of the loom shirts and the quality of the shirt is see through for $30. Return request was rejected. Fighting them now on Paypal
I got a link from Facebook. And I order 2 glasses 3 weeks ago. But I never got confirmation email yet. Seems like fake website
Great transfer and t-shirt material, easy to contact. Shipped USPS as quick as LeJoy allowed. Good size selection.
I've been purchasing from teechip for a long time. I've never had a problem with any of the things I've purchased, and the staff has always been friendly and helpful. I've bought from them before and will continue to do so!
They sell cool stuff with the affordable prices and quick delivery. Custom made gifts, tees, mugs available.
Do not order from this company! My husband ordered a phone case for them. It looked great on the website of course. It was a screen print and the case we received was printed incorrectly.
I contacted the company for a refund and they refused, but were willing to send a new phone case. They have now sent three phone cases and all have the same flaw. It is a woodgrain phone case and the edges are bright orange where the print was put on wrong. I contacted the company again asking for a refund. They refused saying that the phone case is correct. I'm not sure how they think it is correct when I sent a picture of all three together and they all have the same flaw.
I have had to dispute the charges in hopes of getting a refund that way! We paid $24 for this specific phone case and expect it to be right. The company does not stand behind its products. Buyer beware!
I have tried multiple times to reach Tee Chip to report the misspelling of daughter on the blanket I purchased. I have had no response, I purchased so many blankets I cannot believe I have gotten no response.
I need your return address to return that misspelled blanket. I don't know anyone that would spell daughter, dauchter. Even spell check tried to correct that spelling. I have no idea who you are trying to convince but I want a replacement with the correct spelling. I am also reporting these conversations to Yelp, this is ridiculous
Hello Roxanna,
Thank you for contacting teechip.com! I'm happy to help with order RL-*******-*******.
I apologize for the inconvenience. I have checked and see that you have placed an order for "To My Bonus Daughter I Believe In You Quilt Fleece Blanket - Large Sherpa Fleece Blanket - 60" x 80" which says "DAUCHTER".
To check the details, please visit the item link that you have ordered from our website: https://teechip.com/sfwre3546
However, if you have seen any advertisement with the correct spelling in the item, please send us the screenshot of that advertisement. Once we receive this information, we will be happy to assist in resolving this issue.
Thank you again for contacting teechip.com. We look forward to hearing from you.
Kind Regards,
Francis
Customer
Low quality printing not as the picture describe on the website and the materials really cheap quality!
Not purchasing again from this web!
Loved every shirt I have purchased from teechip. I also love the way the customer service kept me updated on my order status. Thank you.
I ordered a Christmas gift before Dec from teechip, it is now mid January and I still haven't received it. I have requested a refund, which they said they couldn't do because my order was supposedly being processed?! Well that was 3 weeks ago. I will NEVER buy from them again and I do NOT recommend them!
I purchased a T-shirt for my wife from this company on Facebook in October. It was a Christmas present to her and I found that it was too small for her. I attempted to exchange it for a larger one but was informed that the time to exchange was expired. Most companies at this time of year give you plenty of time to exchange a gift especially if it is bought in enough time to receive it for the holidays. Really disappointing.
I ordered a sweatshirt through them not knowing they run a size small. I asked them to exchange it for a larger size and offered to pay the upcharge and they refused to exchange it. Steer clear of this company.
Answer: I found out that I got a quicker response from them when I contacted them through facebook. I am having the same problem since my ship date was dec. 7th, but it is now dec. 15th and I was told that it is still printing. According to the customer service rep. It takes 7-14 days to print which is bs to me since the campaign ended on Nov. 30th and the timeline they gave me doesn't make since. I would definitely contact them on fb though.
Answer: Wish I could. When I tried response to your e mail, it bounced to a site called crystal compass.com. Then displayed site not available. Still haven't received order, and unable to track since site changes numbers and tracking sites constantly. Am still contesting $44.38 w bank, no product received, order promised 10-2-2015
Answer: You should remove the personal information from here... it is public... just saying
Answer: As far as I know, you can't. They don't send any tracking info and are HORRIBLE at communicating. I ordered my sweatshirt around September 20 something and didn't get it until, I believe late October, early November. So I'd say give it a month, month and a half.
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