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The Company StoreReviews 607

4.2

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From the business

For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.


thecompanystore.com
Founded in 1911
Weehawken, NJ, United States
How would you rate The Company Store?
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The Company Store Reviews Summary

The Company Store has a rating of 4.2 stars from 607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, pillow cases and duvet cover. The Company Store ranks 1st among Bedding sites.

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9,668 reviews

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California
1 review
0 helpful votes
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Excellent customer service
December 20, 2025
Updated review

Had problems with thresholds for discounts and free shipping. Made the purchase and then wrote to them. They got back to me right away and made everything right including a discount I wasn't expecting. I am impressed.

Date of experience: December 10, 2025

First I was $4 away from free shipping and discount
December 19, 2025
Previous review

First I was $4 away from free shipping and discount. Total was $96. So I added another item for $34 and then I was still 2.50 away from free shipping. I can't spend hours dealing with this. Feels like a scam.

Date of experience: December 9, 2025
Illinois
1 review
0 helpful votes
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Cozy Season Upgraded
December 19, 2025
Updated review

New Comforter just changed my whole sleep game. Soft, warm, and no feathers needed. Cozy season has been officially been upgraded.

Thank you Company Store!

Date of experience: December 9, 2025

Simply Googled what I was looking for and The Company...
December 8, 2025
Previous review

Simply Googled what I was looking for and The Company Store popped up. Immediately saw what I was looking for. Excited for the comforter to arrive.

Date of experience: November 28, 2025
Washington
1 review
0 helpful votes
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Forest Animals top sheet
December 19, 2025
Updated review

I was extremely disappointed with the direction of the pattern print top sheet for the Forest Animals. Tammy in your customer care department was extremely helpful. Unfortunately, I wasn't willing to accept the pattern layout. It simply is upside down to me. I appreciate how helpful and easy it was to plan to process a return. I will be returning this set. Still happy to keep the other sheets I ordered.

Date of experience: December 9, 2025
Alexis T. The Company Store Rep
2 days ago

Hi Jeanie. Thank you for choosing The Company Store. We're pleased to have you as our customer. We sincerely apologize that the pattern layout on the Forest Animals top sheet did not meet your expectations, and we completely understand how important these details are when selecting bedding. We’re very glad that our Customer Care team was able to assist you and make the return process smooth, simple, and hassle-free. We truly appreciate your understanding and thoughtful feedback, and we’re delighted to know that you are enjoying the other sheets you ordered. If you experience any issues in the future or need assistance, please don’t hesitate to reach out to us.


I was pleased to be able to use the black Friday promo...
December 8, 2025
Previous review

I was pleased to be able to use the black Friday promo for my items. There was an unusual moment when the balance on the order did not match what was being charged on my card. I exited the screen and redid the information and it seems to have corrected itself. Thought you should know.

Date of experience: November 28, 2025
Arizona
1 review
0 helpful votes
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100% Cotton
December 18, 2025
Updated review

My wife has an allergic reaction to polyester. Found this beautiful 100% cotton robe on your website and am looking g forward to gifting it to her soon. Customer service was professional and informative. Thank you

Date of experience: November 21, 2025

Experienced very helpful staff on phone with answering...
November 22, 2025
Previous review

Experienced very helpful staff on phone with answering my questions.

Date of experience: November 12, 2025
Virginia
1 review
0 helpful votes
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Great selections of quality goods
December 18, 2025
Updated review

Love the selection of quality towels; had a hard time picking out my choice! I received my towels, bath sheets, hand towels, wash towels, bath rug within 3 days of ordering! Perfect timing for my unexpected houseguest. Loved my shopping experience!

Date of experience: November 30, 2025

Easy use of website and excellent choice of products
December 10, 2025
Previous review

Easy use of website and excellent choice of products - also love the holiday sale prices. Have been wanting the buy these towels etc for years. Now I have made the decision to leap and buy.

Date of experience: November 30, 2025
Texas
1 review
0 helpful votes
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Christmas Holly pattern pillow cases
December 17, 2025
Updated review

It is rare that something I order online is better than what was advertised and pictured. These pillow cases exceeded my expectations. They give my bedroom an elegant, peaceful and spirit filled season. Thank you!

Date of experience: December 7, 2025

This was a beautiful pattern and Friday deal
December 10, 2025
Previous review

This was a beautiful pattern and Friday deal. I hope it looks as good in person.

Date of experience: November 30, 2025
Arkansas
1 review
0 helpful votes
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Shouldn't have been shipped
December 14, 2025
Updated review

Ordered a beautiful 100% cotton bath rug. Edges were unraveling. I can't imagine what it would have looked like if I had washed it. Very disappointing.

Date of experience: December 4, 2025
Rose B. The Company Store Rep
7 days ago

Hi Terry, we are truly sorry that you are not satisfied with the quality of the bath rug. We see that you reached out to us and was assisted with your concern. Your satisfaction is very important to us, and we value your feedback. We hope your future purchases will be to your expectation.


Do not like that phone number is required
December 7, 2025
Previous review

Do not like that phone number is required. A lot of people do not want to get texts.

Date of experience: November 27, 2025
Missouri
1 review
0 helpful votes
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Can't say enough good things!
December 13, 2025
Updated review

I gave a lower rating to my shopping experience when I could not use my 20% off discount and didn't qualify for the cyber day discount. When asked to rate my experience and I did not give a positive one, I heard back from the company store. They really made up for it and rectified the issue immediately. Thank you so much, Company Stire! You went above and beyond!

Date of experience: December 3, 2025

Disappointing that I could not use my new 20% off on...
December 11, 2025
Previous review

Disappointing that I could not use my new 20% off on text sign ups. Since my purchase did not qualify for your cyber deal, I am paying full price and I'm am not happy about that. False advertising in my opinion.

Date of experience: December 1, 2025
Virginia
1 review
0 helpful votes
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Customer service
December 13, 2025
Updated review

Customer service was very prompt to take care to take care of me when I had problems using their website, and I am very appreciative.

Date of experience: December 3, 2025

I had trouble adding pillowcases to my order
December 8, 2025
Previous review

I had trouble adding pillowcases to my order. I did get them added but. It easily. I also did not see a place to put in the code to get a percentage off, either.

Date of experience: November 28, 2025
California
1 review
0 helpful votes
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Always great quality
December 12, 2025
Updated review

If I want quality and great value I shop at Company Store. I have purchased bedding, - comforters, sheets, pillows) towels and rugs. They have lasted for years and years and I have never been disappointed.

Date of experience: December 2, 2025

I have purchased from Company Store for over 10 years...
December 5, 2025
Previous review

I have purchased from Company Store for over 10 years and every item has been great quality.

Date of experience: November 25, 2025
Wisconsin
1 review
0 helpful votes
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Christmas 2025
December 12, 2025
Updated review

Looking for a gift for my wife of 30 years. It can be a bit challenging finding something that you haven't gifted before or at least not recently gifted a similar item. Lots of choices in the Company Store made the task easier and rewarding.

Date of experience: December 2, 2025

Simple descriptive and complete
December 5, 2025
Previous review

Simple descriptive and complete. I loved the filter choices.

Date of experience: November 25, 2025
Indiana
1 review
0 helpful votes
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Great quality, great customer service
December 12, 2025
Updated review

I normally place orders by phone, but this last time I did it online. What takes the longest is loading all the pages to see everything. It's a big site!

Date of experience: December 2, 2025

Really big site!
December 5, 2025
Previous review

Really big site! It took me a long time to decide. Eexcellent quality in everything I have bought here.

Date of experience: November 25, 2025
Florida
1 review
0 helpful votes
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Love this quilt
December 12, 2025
Updated review

I have purchased many duvet covers and quilts and have never been disappointed. I love the 100% cotton inside and out. That is so important to me.

Date of experience: December 2, 2025

I had a thought that I needed a new quilt for the new...
November 25, 2025
Previous review

I had a thought that I needed a new quilt for the new year so immediately go to the company store and then I immediately see the one that I like it was that simple

Date of experience: November 15, 2025
Kansas
1 review
0 helpful votes
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Quality is Not What I Expected
December 12, 2025
Updated review

I've always purchased towels from The Company Store and have always been very pleased with the feel, weight, and quality. But with this most recent order, the towels were much lighter weight than expected and do not have the premium, heavyweight feel of 100% cotton towels I've purchased from The Company Store in the past. I should have returned them, but I washed them first and now I'm stuck with them.

Date of experience: December 2, 2025
Alexis T. The Company Store Rep
3 days ago

Hi Brandon. Thank you for choosing The Company Store. We're pleased to have you as our customer. We’re sorry to hear that your most recent towels did not meet the premium, heavyweight feel you’ve come to expect from The Company Store, and we understand your disappointment. We appreciate your loyalty over the years and value your feedback, which helps us maintain the quality our customers expect. Our records show that we attempted to reach out via email on 12/4/25 but unfortunately did not receive a response at that time. If you still need assistance or would like to discuss options regarding your order, you’re welcome to reply directly to that message or contact our Customer Care Team, who will be happy to help.


The quality of your products is outstanding!
December 4, 2025
Previous review

The quality of your products is outstanding! Love your towels and blankets.

Date of experience: November 24, 2025
Maryland
1 review
0 helpful votes
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Monogrammed Toweks
December 12, 2025
Updated review

The monogrammed towels are so luxurious and beautiful. I think that my great nephews are going to enjoy being wrapped up in towels with their names on them.

Date of experience: December 2, 2025

Website is clumsy and kept shutting down
December 4, 2025
Previous review

Website is clumsy and kept shutting down. Had to add items and personalize twice

Date of experience: November 24, 2025
Minnesota
1 review
0 helpful votes
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Sleeping like a baby
December 12, 2025
Updated review

Love the new comforters—we sleep European style. They fit perfectly into our existing Company Store duvets, so the comfort and the look are perfect! What I wish is that there would be a way to compare the offerings a little bit easier. We got a light warmth, twin size and so far we are comfortable in Minnesota winter sleeping. The cat does help!

Date of experience: December 2, 2025

Could clearly view my options and the reviews
December 4, 2025
Previous review

Could clearly view my options and the reviews. The Black Friday Deal was awesome! I have duvets from your company and just updating the comforters. You are the ONLY-place that has twin comforters of the size of your duvets or anyone's else for that matter. Most are way too small inside and tend to swim around. Am excited to try this light weight one.

Date of experience: November 24, 2025
Texas
1 review
0 helpful votes
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Good Deal
December 11, 2025
Updated review

Great Black Friday price, quick delivery. I thought the sateen sheets would have a silkier feel but nevertheless, they are very comfortable and fit well.

Date of experience: December 1, 2025
Paulette M. The Company Store Rep
1 week ago

Thank you, Elizabeth, for sharing your experience and highlighting the great value you found with our Black Friday pricing. We're delighted the sheets fit well and felt comfortable, and we appreciate your feedback on the sateen texture—it's insights like yours that help us spotlight options for varying preferences. We look forward to offering you even softer surprises next time!


Could not bring up account
December 4, 2025
Previous review

Could not bring up account. Looked for Emil even in junk to change password but did not find it. Otherwise good experience and excellent Black Friday pricing.

Date of experience: November 24, 2025
Ohio
1 review
0 helpful votes
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Hard to find gift-was easy
December 10, 2025
Updated review

A family member wanted a 100% cotton robe. The Company Store was the only place where the selection of colors was great and they were in stock. Arrived super quick too.

Date of experience: November 30, 2025

Had the item I'm looking for and a good sale
December 3, 2025
Previous review

Had the item I'm looking for and a good sale. Unusual items really make it fun!

Date of experience: November 23, 2025
Georgia
1 review
0 helpful votes
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Wish there was a way to Touch before Purchasing
December 10, 2025
Updated review

Love The Company Store, but our first set of sheets feel like flannel-to hot. Then the new set are not soft, even as 100% cotton! Really difficult to buy sheets without feeling them.

Date of experience: November 30, 2025

Love this companies products & service
December 3, 2025
Previous review

Love this companies products & service.
Excited for a new set of sheets

Date of experience: November 23, 2025
Illinois
1 review
1 helpful vote
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Size issues and quality
December 10, 2025
Updated review

Twin comforter hangs on the floor.'
King size sheets are way too wide and bunch up, uncomfortable…. Elastic on sheets very narrow, does not hold well

Date of experience: November 30, 2025

Tried many times to make an account but doesn't work,...
December 2, 2025
Previous review

Tried many times to make an account but doesn't work, difficult site to use.

Date of experience: November 22, 2025