VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
VampireFreaks has a rating of 4.9 stars from 9,500 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality and fast delivery. VampireFreaks ranks 1st among Goth sites.
I ordered two products that came in excellent condition. My only complaint was the very askew expected shipping times. It definitely did not arrive in a timely manner but the product was so niche I almost didn't care.
Ease of finding the coolest stuff ever makes my day. I love this site for my old metal girl self and my two adult sons love it too. Hint, that's why I just ordered them each a new wallet from Vampire Freaks!
Very efficient shipping, came faster than expected! The extra gifts included definitely made the purchase feel more personal. Such a homely touch! In addition, the constant updates on shipping and delivery were extremely helpful. I highly recommend this company
Excellent experience! My order was delivered right on time with smooth and hassle-free delivery. The prices were great, and I even received a follow-up email confirming the delivery, which was a nice touch. Everything went perfectly. I'll definitely shop here again and highly recommend this supplier to others!
Overall the experience has been pretty good! The ordering process was simple. The fact my shipping status didn't update for a few days and the company sent me an email saying they're keeping an eye out for it, all without me reaching out to them to ask, is going to be the reason why I will order from here again. The care they put into the business definitely shows!
I love this coat. However. It fits juuuuussst right. It would be great if your website puts the correct US sizing. Luckily I have a goth niece who loved the jacket so I was able to give her the first one that didn't fit me.
Even though I sized up the shoes are still not roomy enough and I'll have to return them. Beautiful shoes but unfortunately won't be able to size up more since they'll likely be too big with no half sizes.
Everything with my order went smooth and easy. The only issue was being responsible and trying not to spend to much money lol! My wife loves her bag and we are already picking items for our next order!
I have nothing to say but great things about this online store. Any questions I have, are answered quickly. Customer service is top notch. They keep me in the loop of my purchase status constantly, products are amazing and great quality and shipping is quick.
Didn't have to wait long for my order and the pins I ordered were all good quality. No problems with shipping and overall a good experience for my first time shopping with you. Will definitely be ordering more in the near future.
There was so many awesome shirts to choose from. When I got my shirt in the mail I was shocked at how cool the packaging was. It was also nice that they threw in some stickers and some small pin buttons too. I will definitely be shopping here more in the future.
Quick shipping, items as described. The plush is good quality and my daughter loved it. The mystery bag was better than expected, it was all themed together and not just a bag of items that didn't sell.
I'd prefer not *have* to type 50 characters to be able to submit a review but overall I have absolutely no complaints. I placed my order with intentions to wear what I bought that weekend and despite my anxieties about it not arriving in time I had received it with plenty. I have also wanted those harness pants for quite a while and they were perfect so my expectations were more than met!
I love that Vampire Freaks offers their graphic tees in a round neck ladies tshirt cut. Please don't ever stop doing that. I *hate* standard collared tshirts, they make me feel like I'm choking, and not in a good way.
Top tier designs, quality products, excellent customer service any time I've needed to use it, fast shipping - No complaints.
My experience with you guys is always outstanding. The clothes fit great and the material is not thick and the graphics are always amazing. I love it when you put just the right amount of red on the design. Just enough to make it pop. I especially love your werewolf designs. I'm a big werewolf lover.
It. IS. Awesome! So many new items to choose from and in several different categories - tees, bags, pins, stickers - and I love it all. So easy to shop online and I received the order pretty quickly and packed nicely. Plus a freebie syringe pen - LOVED it. Thank you so much!
The website makes it very easy to shop. I didn't have any major issues with the order being delivered or receiving any emails on the item itself. It shipped out in the amount of time they stated it would take and despite the mail service having delays, the item still arrived on time.
I loved my entire experience shopping on VampireFreaks site! It is user friendly, has a large selection of products, fair pricing, quick shipping and the products I received were excellent quality. I don't have a single complaint!
Email is very fast! I used to use their website where it was similar to a MYSPACE! I enjoyed products there, now just more gear to choose from! I got great customer service, shipping was fast! Products were everything as described! Really would shop again considering I do receive response's from actual people!
I bought the gift cards as a birthday gift for my niece. However, I accidentally sent it to myself. It was an easy purchase and prompt to my email. But now, I'm just waiting for her to make up her mind on what she wants lol
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!