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Westmore Beauty has a rating of 3.5 stars from 273 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Westmore Beauty most frequently mention body coverage and skin tone. Westmore Beauty ranks 5th among Bath & Body sites.
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I have tried numerous times to cancel my subscription. I like the product but cannot use as much as they send.
I have emailed a question and I never get a response. But yet I keep getting surveys asking me how my service was. I can't give an opinion on your service if you don't even respond back to me.
I want to cancel my subscription because I never signed up for one. I cannot easily do this.
Hi Hilary, we truly appreciate your feedback and are sorry for the frustration this has caused. Please know our team is here to assist you in resolving this matter promptly; we’ll follow up directly to ensure your subscription is canceled quickly. Please contact us directly by calling 1-888-366-3095. Your satisfaction is important to us, and we’re committed to making this right.
I have requested this subscription to be cancelled and not only are they charging me once a month, they are charging me twice a month. Getting credit card company involved NOW. Ridiculous.
Sharolyn, I’m truly sorry for the frustration we've caused with the billing issue and really appreciate you bringing this to our attention. Please reach out directly by calling 1-888-366-3095 so we can resolve this sincerely and quickly for you.
This product offers the most amazing coverage for blemishes and other skin imperfections.
Geri, thank you so much for your kind words! We're thrilled to hear our product provided the coverage you were looking for—your confidence means the world to us. If there's ever anything else youŕd like to explore or suggestions you'd like to share, we're always here to listen and help!
I love the website and ordering process. And the great deals they give you. The products that I have ordered (and reordered) continue to be the best around. Thank you.
Thank you so much for your kind words and continued trust, Denise! We’re thrilled to hear our products and deals keep meeting your expectations, and we look forward to delivering even more choices for you in the future. Your satisfaction means the world to us!
The body coverage protector is the best product ever! Yes, it works! I didn't believe it the first time I saw it advertised. I thought I have to at least try it! Once I did I have always had it on hand with an extra tube as well when the summer months arrive with short/skirts season. It's the best product ever.
Thank you so much for your enthusiastic review, Connie! We're thrilled to hear that the Body Coverage Perfector has become a summer essential for you and that it exceeded your expectations. We truly value your feedback and look forward to continuing to offer products adventuring those perfect seasonal moments!
I've been using the natural radiance body coverage for over two years now. It applies smoothly and covers all imperfections on my legs, giving them a gorgeous glow…. Especially in shorts and mini skirts. I recommend buying the body applicator brush if you use the body coverage as it provides a flawless application.
Thank you so much, Lacey, for sharing your glowing feedback! We're thrilled the Body Coverage Perfector and brush have become staples in your routine and add that perfect boost to your look. Your recommendation means a lot to us and assists others in finding their flawless fit.
I love this product! Order process was easy from the beginning to the end. I received it a lot faster than I thought I would.
Thank you so much for your wonderful feedback, Robin! We're thrilled to hear that you loved the product and that the entire ordering process was smooth and speedy for you. Your satisfaction means a lot to us!
I use it as makeup on my face in am. I have received compliments from people saying wow you look so good! I'm 72 years old. Still working full time so I feel good knowing my face glows.
Lucretia, it’s wonderful to hear how our product not only enhances your natural glow but also adds confidence to your busy, vibrant day-to-day life – those "wow" compliments are truly well-deserved! We’re so happy to be part of your routine! We're sure you look and feel amazing. Thank you for sharing your inspiring wellness spark with us!
I love the eye wrinkle remover cream. I will be buying this for the rest of my life. It is amazing.
Thank you so much, Karen! It truly brightens our day to know the 60-Second Eye Effects has become a favorite in your routine. We're honored to be part of your beautiful skincare journey for years to come.
I said nothing to anyone about purchasing this product in tan. I had a wedding to go to and had no time to sun beforehand. I applied this product to chest and arms and face. My husband sat next to me at the wedding and asked 'did you do something to get tan!?' No orange look. Great coverage and it did last. However, it did get on my neck brace even after the drying time. Think the humidity of the brace caused that! Clothes were fine!
Thank you so much for sharing your experience, Liz! We're thrilled the product gave you a radiant, natural glow without any unwanted tones and that it elevated your look for the wedding. We appreciate your honest feedback about the neck brace — your insights help us keep improving every day.
You sent product I didn't order and was told my money would be refunded. Never happen. I spoke to representative of your company and she promised I would be refunded.
Phyllis, thank you for bringing this to our attention and sharing your experience honestly. We truly value your patronage and want to make this right—please contact us directly by calling 1-888-366-3095 so we can honor the refund and ensure your satisfaction.
I used it when I was going to a music festival. Great coverage and the makeup stayed on the whole time. I used my hands to apply the product. I saw marks from my fingers so I had to keep blending it. I ended up buying the brush.
Hey Stacey, we’re so happy to hear the coverage held up all festival long! Ordering the brush sounds like a smart move—glad you found a way to glide and blend even easier. Thanks for sharing your experience!
Overall experience was fine in ordering. I ordered the fluffy brush and cover up. But then at least once a month I got another tube. I felt like I was on automatic order. I was not. I sent 3 back. Waiting to see how your Customer Service deal with my return.
Hi Christine, thank you for sharing your experience honestly. We’re really sorry for the mix-up with your order shipments and want to make sure our returns team brings this to a speedy resolution for you—please reach out directly if you haven’t heard from them yet. Your comfort and satisfaction mean the world to us.
I love this lip self-care product. It protects my lips and adds shine!
Thank you so much, Stefanie! We're thrilled to hear our lip product is keeping your lips protected and shining bright—your kind words truly brighten our day. We’re excited to continue providing cosmetics you love!
Sent items not ordered & signed me up for monthly subscriptions
Thank you for your honest feedback, Maryann. We're truly sorry for the confusion and frustration caused by the unexpected items and subscription. Please reach out directly by calling 1-888-366-3095 so we can resolve this issue promptly and make things right. Thank you for sharing your experience with us today
Your representative lacked empathy and was not helpful. After explaining that u had not ordered a refill on a product that I only ordered once to try he said that I still am responsible to pay for the shipment in process and can return it once I receive it. I have never received the package! So now I have been charged 49.99 for something that I have not received!
Shohreh, we’re truly sorry to hear about your experience and the frustration this has caused you. Please contact us directly by calling 1-888-366-3095 so we can quickly investigate the shipment issue and make things right. Thank you for bringing this to our attention—we want every interaction to reflect the care and respect you deserve!
I can't get anyone to call me back or answer emails bc I can't find my account.
Hi Amanda, we're sorry to hear about the trouble you've had unsubscribing and with the communication issue. We appreciate your feedback and are committed to resolving this promptly—please reach out to us directly by calling 1-888-366-3095 so our support team can assist you immediately. Thank you for giving us the chance to make this right.
I ordered Natiral Radiance. The box is marked as Natural Radiance, but the shade is much much lighter than the tube of Natural Radiance I have from a previous order
Thank you for sharing your experience, Marybeth, and we sincerely apologize for the shade discrepancy you received. We appreciate your feedback and would love to make this right by offering a replacement. Please contact our customer service team by calling 1-888-366-3095 so we can assist you promptly. Your satisfaction is very important to us, and we're committed to ensuring the quality of our products meets your expectations.
Answer: If a little product gets on my clothes, I just use a little warm water with a drop of Dawn and wash it out by hand.
Answer: No, I never used it due to the pandemic, as I didn't go on vacation.
Thank you for sharing your experience, Audrey—we truly appreciate your loyalty to our products. We're sorry for any frustration caused by the subscription process and would love to make this right; please reach out directly by calling 1-888-366-3095 so we can assist you promptly. Your satisfaction means everything to us.