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WGT MediaReviews 164

1.5

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WGT Media Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the game's graphics and overall fun factor. However, significant concerns overshadow these positives, particularly regarding customer service and game consistency. Many users report frustrating technical issues, such as glitches and freezing, which detract from the gaming experience. Additionally, complaints about perceived unfairness in gameplay and a lack of effective support from the company highlight a troubling customer service approach. Overall, while the game has potential, the prevailing sentiment suggests that unresolved issues and inadequate support are major deterrents for players.

This summary is generated by AI, based on text from customer reviews

service
23
value
24
shipping
11
returns
15
quality
22

We monitor reviews for authenticity

Indiana
1 review
1 helpful vote
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2+2=338
February 28, 2025

The math is so far off. Hit a 200 yard club on flat hole with a tailwind at 100% power and goes 190 yards. Hit that same club 90% on flat ground with a headwind and water ahead, ball goes 245 yards. Happened a dozen times or so.

Flat straight putt of 23'.
I give my 30' putter 100% power
3' short...

Spending money doesnt help. The game cheats you. Coded that way.

Date of experience: February 27, 2025
Georgia
1 review
2 helpful votes
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A complete rip off
February 14, 2025
Updated review

DO NOT PLAY THIS GAME. The game is controlled by software engineering that ultimately will ultimately cost you money. I've experienced so many instances of inequity, lack of consistency, and in your face cheating so that you loose and then are required to pay for coins to play. This game is a compete rip off.

Date of experience: February 14, 2025

Rigged BS
October 27, 2023
Previous review

This is such a bogus, bot operated app. I've played this for some time, and I am, without a doubt, getting out of this cluster F. Don't waste your time on this rigged BS.

Date of experience: October 27, 2023
Colorado
3 reviews
1 helpful vote
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There was a glitch in their game that ruined my golfer scoring avg. Was 60.69 they bounced it up to 61.87 and would not help me by putting it back they stole 2,000,000 coins which is around a hundred dollars will not talk to me about that so if you don't mind playing a game owned by Callaway that is designed to steal your money with no thoughts or cares about the players then play this game

Date of experience: August 10, 2024
Florida
1 review
1 helpful vote
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I'm a long time registered player on WGT. I consistently used the chat feature to try and speed up play, Many many players on this site know it pisses off players when they use the 45 seconds on EVERY SHOT. After complaining too much the site suspended my play.
ALL I CAN SAY IS BUBBYE WGT, YOU JUST LOST A PLAYERS THAT USED TO SPEND LOT$$$$$ ON YOUR SITE.

Date of experience: February 22, 2024
Florida
3 reviews
2 helpful votes
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Game continuously hangs up! People who spend money gets better hand! If you playing 9 holes or better and game hangs up, you can exit without forfeiting, erase from pages and restart! But if you winning against someone who spent money on game, it will automatically make you lose all credits for the game you was winning ON THE LAST HOLE! Already lost untold amounts this way! Simply, if you do not Spend money on this game, just use it as past time, cause you will never win, and they will steal all your credits!FACT. BEEN PLAYING THIS GAME FOR YEARS! Never not been true, and they obviously hold grudges against those that speak truth!

Date of experience: November 30, 2023
Texas
1 review
0 helpful votes
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It's aggravating to spend money on new balls/ quality name brands, and then see the new balls go right into the water hazard immediately after purchasing. The wardrobe choices are for the most part, ugly as hell, and you cannot switch cloths items to suit yourself even though you are spending actual $$ real money to buy, clubs clothing and balls. YES I think everyone understands that the platform has to be supported somehow, its free to download and play many of the course with very good graphics.

Date of experience: July 13, 2023
GB
1 review
1 helpful vote
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$#*!
June 7, 2023

Don't bother absolutely $#*! that's all they want is your cash and wen you buy the better clubs u get worse total rubbish do not bother

Date of experience: June 7, 2023
California
1 review
1 helpful vote
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I've been playing this game for a very, very long time. I've probably dumped $600 or $700 hundred dollars into clubs and balls, assuming it would make me better but it won't. They change the algorithms of putting almost daily and it seems like they choose who wins and who looses. If you even through 7 holes and you make a bad approach shot, trust me…. The other guy will stick it to within birdie range.
Bite me WGT…. You not getting any more of my money

Date of experience: May 6, 2023
New York
1 review
1 helpful vote
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Boy, Am I stupid believing this app was a fair representation of golf played fairly and not designed for profits designed by WGT and ruled by favorable algorithms which let you win a few and loose more so they profit. No matter how along you play they will suck your $,……. Sounds like the Casino …. The "House" or in the case "WGT" always wins…. Spend no more on this crappy "A" "I" app…

Date of experience: May 3, 2023
Canada
1 review
1 helpful vote
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Server is Garbage
November 6, 2022

Game is very frustrating! Freezes all the time and penalizes you for it! Very inconsistent! Tried buying better equipment and the game took my $ but didn't get what I bought. Great when it's working but that doesn't happen very often. To bad!

Date of experience: November 6, 2022
Arizona
1 review
0 helpful votes
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Takes your money and runs
September 15, 2022

The match rounds cost money and it constantly kicks you out saying you forfeited so you lose your money. Free rounds never kick you out.

Date of experience: September 15, 2022
Texas
2 reviews
4 helpful votes
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It's ok
September 2, 2022

Course graphics are nice. Competing is quite a bit off. You would think you would be matched up with players at your level. Opponents are widely mixed and if your a beginner in the game you will lose frequently to higher level assigned Opponents. This caused me to lose interest in the game. You have to pay to have competing equipment which is rediculous. Not worth the trouble!

Date of experience: September 2, 2022
Arizona
1 review
6 helpful votes
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Technical support
June 17, 2022

I opened a request for assistance on recovering my password. They deleted my game I've had for years and spent hundreds of dollars on! No one will assist me by resetting my password! These people are idiots! I fave several people around the world that I play nightly but now I can't! Do not waste you time and money because there is no support! No one will respond to my pleas for help..

Date of experience: June 17, 2022
Texas
1 review
3 helpful votes
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I have been play amateur golf for a very long time, and this game has got some really bad inconsistency of play. Examples: Green slope will be in one direction, yet the ball will curve off in the other direction even when hit squarely. Select a shot and it goes way long, and wrong direction. Change clubs two or three times, aim where ever you want, and the ball will still stop within a foot of the first attempt. Ball curving INTO a 21MPH cross wind?

What is really frustrating is the inconsistency. I tried selecting a single course to practice on and get comfortable with the swing timing, contours, speed, etc and the course dynamics are wildly unpredictable and inconsistent. I would not recommend this game.

Date of experience: May 27, 2022
Australia
1 review
4 helpful votes
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Great game but Sick of buying balls an pay money then get told have to buy again after few days such a bloody rip off

Date of experience: February 16, 2022
Michigan
1 review
1 helpful vote
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Subscriptions
December 30, 2021

They tell you what you get w/purchase but don't deliver. They make it easy to get subscription but jump through hoops to cancel. $17.99 subscription was a scam. Suppose to get double XP, one free scratch off every day, pass every 4 hours. Not true don't fall for the subscriptions. Save your money!

Date of experience: December 30, 2021
New York
1 review
1 helpful vote
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Let's start with the Most important.
Gregcolein1. Is now using BigJack9980 account.

If you would like others. I would like to work out a deal.

Date of experience: October 3, 2021
Georgia
1 review
2 helpful votes
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Game is trash these days
September 21, 2021

This game used to be fun but it's definitely not the most realistic anymore and it appears that WGT decides who wins and who loses on here. Game is ridiculous and I'm almost done with it!

Date of experience: September 21, 2021
Georgia
1 review
7 helpful votes
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They don't care at all. It's a money grab. They change the games algorithms constantly that you can never master the game. When you bring an issue to WGT's attention their standard response is " we need a picture of the shot" before we can help you. There's no way to do that, such crap.

Date of experience: September 15, 2021
Delaware
1 review
1 helpful vote
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App program
September 12, 2021

Since they changed this to an app program it sucks. I've been asking for a month to fix it and they have not. I have spent over $200 on this program so you would think they would help BUT no. I will be writing everyday until they fix it

Date of experience: September 12, 2021