Gossby
Questions & Answers

No they scam half their customers so any good review is so they can keep scamming people

Although I was advised it would take a minimum of 2 weeks, perhaps longer as it was during the holidays, I actually received them in about a week!

Although the order was in US$, the product was delivered from New South Wales in Australia within 2-3 days. I'm not sure where the ceramic mugs come from, but the personalised pics and labels would have to have been done within Australia, to be delivered so quickly.

Either side but not both. There are two different designs.

Really easy until they refund you with the 100% refund guarantee that is a lie and they partially refund you then stop replying to your emails

Months if it does come only 50% of customers get there items

Hi Lorraine, thanks for reaching out to us. Our support team has sent you an email with the newest update of your order status. Kindly help us to check your email. Thank you so much

Hi Grace, thanks for reaching out. We're genuinely sorry for the inconvenience. Normally, you do not receive a confirmation email because the email address you put is incorrect, or simply because the order did not go through. Could you please give me some information so that I can locate your order? If you paid by Paypal, please give me the transaction ID/email address. If you paid by credit card, please let me know the order amount, date of payment, last 4 digits of your card, and your shipping address. Thank you so much and I'll wait for your response.

Hi Marilyn. If you have any concerns about your order, please contact us via wecare@gossby.com or support@gossby.com. We will check your order and assist you with your concern.