Heirloom Roses

I purchased a few different bare root roses a few weeks ago. One was per my mother's request, a "Don Juan" red climber. It arrived as what I considered a "twig" lol. I am super new to roses & quite nervous. Anyway, I followed the planting instructions precisely. It's only been 2 weeks & it has quadrupled size already! I'm totally astounded!

I will definitely be using again they came so beautifully packaged. The plant was healthy and even had buds already on it. Can't wait to see if we will have some beautiful roses this coming spring/summer

I ordered Mr Lincoln for the son of a lady who has recently died. Mr Lincoln was one of her favorite roses (mine too, the fragrance is divine) and so I thought this would be a living memory to her rather than cut flowers which fade and die soon. The order arrived on time, intact, with clear instructions for planting.

I love ordering roses from Heirloom. Their roses arrive healthy and vibrant. If ever I have any issues, I just have to reach out and someone from their staff will make it right. It's important to buy from family owned companies and I feel good about that.

I purchased the Poet's Wife as I was looking for a sharp yellow rose. It is the most prolific of the three roses I purchased having about 7 blooms in the first year! However, it is not a sharp yellow, but a soft yellow. Regardless, it is beautiful and fragrant.

I ordered hot cocoa and Zepherine Drouhin. They were well packed for the trip. I planted them both the next day and so far they are doing great! New little healthy leaves are already emerging after 4 days! I know they are off to a great start, I anticipate gorgeous blooms coming seasons!

I've ordered from Heirloom Roses for my own garden and as gifts. The antique roses are lush and have a wonderful scent. Customer service was excellent when an issue arose. Recommend this company highly!

As a trusting/loyal customer, I spent $1200+ purchased over 30+ rose in two months at heirloom roses.
Among all these roses, I identified one plant has not been healthy/performing well (two out of its three branches were dying upon arrival and didn't make it back)
I emailed photos showing the died branches of this unhealthy plant, and asked for exchange - very reasonable request I assume - however, got denied immediately. Because my plant has not "totally died yet" - what kind of quality assurance is that?
Not sure I will recommend this biz to anyone, nor myself will support this biz anymore.

I purchased my mother a gift certificate for Christmas a few years ago from Heirloom Roses. The rose bush arrived at my house perfectly packaged. They definitely take care to ensure that products arrive safely with no damage. This isn't very common with living items. The rose bush was so beautiful, also very healthy. The next several orders were the same. I have never had mail order living plants with such great quality. They also guarantee the roses for an entire year! Top quality items, weekly sales and discounts, and excellent customer service and support! Heirloom Roses has FREE shipping on every single order over $50