MyHeritage has a rating of 4.3 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.
Many times I have been over my family genealogy. Just when the tree is finished a new root pops up. I guess the tree is never going to stop growing. I could not tend my forest without My Heritage. I am an arborist sometimes. I find an inconsistent root that needs moving. More times than not, new shoots are discovered by the Heritage genealogists some where in the news, or in an archive. I wish someday I could figure out how to make the tree branches look pretty with a leaf here or there and still be readable.
It is easy and very though when they find relative. It is easy to look into it. You get to take your time to look at it. And after you can decide to add it to you tree. It not just information about your relatives there is picture of them. There even coats of arms of the family also there's their grave marker. I am very satisfied with it.
To get your health report you must fill in the question list. When there is a mistake or whatever you are not able to get or find a link to finish this list. So it's a waist of your money. Even to get a person to speak is impossible. I call this fraud.
The information research they provide is so easy to follow. I have built my tree all the way back to the 1500's. The sources and the information provided are accurate and detailed. I love the ability to make charts and books to share with my family
This is a good place to collect data about your relatives. The possibility of exchanging data between members of the portal is also useful, but you have to be very careful about the quality (truth) of the data published.
I appreciate your continuous support during developing family trees. It is difficult to find all answers we are looking for even if our ancestors left us their multiple notes and memories. Wars and displacement of our ancestors were main reason we are now looking for them all around the world. Unfortunately, they made mistakes naming the same names in families/ villages. Particularly Metryki-Wolyn. Pl can bring wrong info. The same names+surnames (but different families) are common around 100kg region and causing frustration/disputes. It is causing problem when others are copying the tree when this tree is still in "development". My suggestions: contact each other more often and relay on written record of our ancestors. In summary: the tree we make it should be always checked again for correctness and your help is necessary.
Things are fine once you understand how to input your family data and build your tree, the search facilities are very good. Also the the photo handling section is brilliant. If you are serious about searching and buildingg your tree, then this is definitely value for money
I just discovered the photo dating feature, so I tried it out. At first I thought the date was off, but I went back and matched known birth/death/marriage dates, and the estimated date of the photo is better than my estimated date. I'm going to try it on un-named photos to see if it can help me identify the individuals. What a GREAT FEATURE! I also tried your AI application on a brick wall, but that didn't work well.
I am overall happy with My Heritage. Finding out that I have relatives around the world and receiving my Ancient Origins was interesting. I also had My Dna Health. Am disappointed in Complete Plan. I paid for this to find my parents birth and marriage certificates. They have limited information on Italy from what I have experienced. Hoping that they will cover more birth and marriage documents on Asolo Treviso Italy. I found alot more on Family Search and that is free. And received more help with Family Search then with My Heritage. Which I feel I paid so you could help your customers find information records on their relatives when asked. Because no you don't have records for alot of places.
I like the fact that you are getting more and more European records on MyHeritage, it makes it ever more useful for me in my family history research. I recently got a very close match for one of the DNA kits I look after and it was great to correspond with the new family member this way,.
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan and fellow users, In regards to the FTB not working, I may have found a solution, please follow these directions. Please right click on the FTB icon on your desktop, and click on 'Properties': Once you have opened the 'Properties' menu then click on the 'Compatibility' tab: If the field "Run this program in compatibility mode for:" is checked, and it says below "Windows 7", uncheck the box. Please let me know if this has solved the issue. Should this not work for you then please get in touch with the support team at support@myheritage.com from your registered MyHeritage email address and a friendly representative will help you at the first available moment. Kind Regards, Dean, MyHeritage Team.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Susan, Thank you for posting your question to us here on SiteJabber. I agree with Sandra in that you should write to the support team from your registered email address to support@myheritage.com and a friendly representative will be in contact with you at the first available moment. Trusting this has proven useful. Kind Regards, Dean, MyHeritage Team.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Carolyn, Thank you for posting a question here on SiteJabber. I would like for you to as advised contact me directly at support@myheritage.com from your registered email address and also place my name within the subject of the email to ensure that you are forwarded directly to me. I will be more than happy to assist you with any questions or problems you may have. Looking forward to hearing from you. Kind Regards, Dean, MyHeritage Team.