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SaferWholesale

Overview

SaferWholesale has a rating of 2.5 stars from 1,110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SaferWholesale most frequently mention customer service, credit card and golf cart. SaferWholesale ranks 33rd among Auto Parts sites.

service
135
value
128
shipping
126
returns
84
quality
125
This company does not typically respond to reviews
+97
How would you rate SaferWholesale?
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Florida
1 review
2 helpful votes
Follow Lisa G.
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Bought a utv in 2021 That was great until it wasn't. Now I can't find parts for it. Every time I would call, email, anything they were rude, condescending and NO HELP at all. THIS IS A SCAM! BUYER BEWARE! NO ONE HAS PARTS!

Date of experience: January 28, 2025
Texas
1 review
2 helpful votes
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We placed our order (3200.00) the day of the scheduled delivery Bob called to state that the trucking company would not deliver and offered that my husband and I drive an hour to pick up our 900 pound sauna. We told him we could not do it. He said he would call back with an update, we called several hours later to get an update and he was so hateful. He was very rude to my husband, I called back and told him if he could not deliver then I guess he would have to cancel. He yelled at me. They did not credit me for full amount, when I called back to inquire, he called my a liar and hung up on me. I have never been treated so poorly. Adult communictation would have gone a long way to resolve this situation; but he is a hot head and very unprofessional. I would NOT RECOMMEND this company at all.

Date of experience: October 10, 2024
Connecticut
1 review
4 helpful votes
Follow M R.
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My UTV still doesn't run - 1 mile in 8 months! Arrived with body damage and a bad battery. Called for service and told there's one guy and he works part time! Absolute junk. Out almost $7000 for a 350 pound paperweight. Stay away! Buy local!

Date of experience: March 15, 2024
Florida
1 review
1 helpful vote
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This rocks!
October 7, 2023

This company did an amazingly great job. They delivered the forklift within 12 days. The customer service was friendly and made contact with us until the delivery. It was an easy and smooth process, I cannot thank them enough.

Date of experience: August 17, 2023
Nevada
1 review
2 helpful votes
Follow Rasmus E.
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Got my first forklift!
October 7, 2023

I own a little storage place for my business and since there are lots of heavy baggage that needs to be transferred without damage I had to buy a forklift to do it all safely. And this company was fantastic! I really have no idea how to buy a great and all in good condition product but thanks to Saferwholesale for being such a great partner. Thank you! Great buy!

Date of experience: July 20, 2023
Georgia
1 review
1 helpful vote
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The sauna was lovely!
October 7, 2023

It took only two weeks before the sauna that I ordered was delivered and installed. Saferwholesale was very good at communicating with its customers while making sure that we are fully aware of the pricing that we needed to pay and the delivery date that we should expect. Everyone was friendly and awesome. Thumbs up for that.

Date of experience: August 2, 2023
New York
1 review
0 helpful votes
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Helpful to lifting!
October 7, 2023

I absolutely give my thanks to Saferwholesale. They were the best company I ever dealt with. They made sure that the forklift I bought was all in good condition and delivered with little to no scratches at all. Highly recommend these guys!

Date of experience: August 14, 2023
Nevada
1 review
0 helpful votes
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Outstanding sauna!
October 7, 2023

Saferwholesale delivered our very first sauna and we cannot be happier with the quality service that they delivered to us. The installation went smoothly and everything was intact after the installation. Everything is working perfectly. Highly recommend.

Date of experience: July 17, 2023
Georgia
1 review
0 helpful votes
Follow Debbir L.
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Outstanding forklift!
October 7, 2023

I was looking for a shop to buy a new forklift. And since the shop near us that sells such was out of our budget so I had to look for another store to buy. Upon scrolling the internet, I found Saferwholesale, and from then on, everything was history. Delivery and service-wise, everything is customer centered. The forklift was a huge help.

Date of experience: July 30, 2023
Texas
1 review
0 helpful votes
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2nd time is a charm!
October 7, 2023

My first purchase was not the great but they make up for it when I ordered the forklift. It was definitely a great buy since it was in excellent condition and was delivered within a week. Right now, I highly recommend this company

Date of experience: August 22, 2023
Arkansas
1 review
2 helpful votes
Follow Miesha r.
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I purchased two atvs with them only making it where i couldl borrow 2300 dollars and now because they say i missed a payment i am now in debt with them by 4300 dollars asked could i return the item due to neither one running after a couple of days of use for one of them and a day of use for the other one. They have poor customer service so yeah i gave them a 1 should be a 0000 all the way. Do not buy anything from them.

Date of experience: February 21, 2024
Illinois
1 review
3 helpful votes
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SaferWholesale.com Reviews on saunas
March 17, 2021

Checked out a bunch of saunas on the website saferwholesale.com and then went to their warehouse. The warehouse had a few models on display and it gave me a great idea of what the quality is. I decided to get the 2 person solo sauna since it fit my room size perfectly. The proce was much lower than anyone else, so I figured I would give them a shot. I was happy in the end.

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Date of experience: March 17, 2021
Florida
1 review
13 helpful votes
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Terrible service. Just terrible!
November 28, 2021

Like others, I regret not reading reviews before ordering. You kind of can tell from the very first interaction with them that it's not going to be a straight forward purchase. E.g. When you have to negotiate the shipping charges, which are not available when you order. Then if you need call customer service, they are really rude. I should have followed my gut with them. Just by looking at their website and their pushy sales strategy, you can tell there is something fishy; but I'm just one customer, so don't only take my word for it. A simple google search will save you from a bad experience and potentially losing some money.

Date of experience: October 29, 2021
Georgia
1 review
44 helpful votes
Follow Ed M.
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Do not i repeat Do not buy anything from this company... they are a total rip off and don't how they talk to their customers, especially the person who work in parts... he is rude and unprofessional and lies about everything hey say... i didn't even have my Atv for a whole day and the breaks went out and it flipped my daughter off and when I called they gave me the run around and so many words he basically didn't care

Date of experience: April 17, 2020
New York
1 review
6 helpful votes
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Delayed... brushed off
August 24, 2022

Ordered a sidecar in June 2022, was told delivery in 6 weeks... now being told another month longer... no invoice ever sent to me. This review wants me to put in my order number. Can't do it cause I never received it. Time to lawyer up before it gets worse.

Date of experience: July 25, 2022
Ohio
1 review
1 helpful vote
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Purchase of crossfire 200 warranty issues
December 9, 2022

Beware if you order from this company. They will not honor warranty. I ordered a crossfire 200 golf cart/utility vehicle from this company which was damaged during shipment. They were suppose to call before it was delivered only to come home and find it sitting in my driveway damaged without a call. Contacted them originally about the damage and they said no problem to just send in a warranty claim and they would take care of it. 2 weeks later after no call I contact them to inquire about the claim and they refuse to honor the damage claim. Roof, rims and front hood damaged from fork lifting. Buyer beware of this company. They do not stand by their product and shipment. If I would of been home I would have definitely not took delivery of this product the way it was damaged. Most likely why they never contacted me before delivery.

+3
Date of experience: November 9, 2022
Michigan
1 review
10 helpful votes
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Its a bad joke
May 8, 2017

What a scam - ships units missing parts - They don't stock parts - 2 to 6 weeks for delivery maybe? My kids are looking at new go karts sitting in garage for the beginning of summer - Rude garbage employees

Date of experience: May 8, 2017
Indiana
1 review
2 helpful votes
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Hover board
December 29, 2015

Alex is so rude! Hung up on me. Ordered 2 hoverboards from Bob in the phone... hoverboards arrived wrong colors, 2 different models, no free carrying bag that was promised. One had a remote, other one didn't. Waiting to see how their customer service department will deal with this issue.

Date of experience: December 26, 2015
California
2 reviews
1 helpful vote
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Power your UTV dreams
June 22, 2021

Steep discount on a high quality UTV that I wanted, offered me ways to get it in payments. Website is very informative has many pictures and descriptions for all the different models to help me make my decision.

Date of experience: June 22, 2021
California
1 review
0 helpful votes
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Kids mini GoKart
March 8, 2015

Well can't give u 2 much detail as I haven't purchased anything yet and I'm waiting to hear back to see if my offered was denied or excepted but so far I like the prompt response through email. I'm hoping to receive excellent customer service and maybe purchase other things in the future.

Date of experience: March 5, 2015