Tax1099

Paid over $8k to file 3700 forms which I was not able to successfully download. Their 1042 form does not calculate accurately. There are much cheaper options available so do some research before using this spendy option.

Very Poor Customer Service - bots didn't understand my questions and then the email responses did not respond to my question, were like bot answers. There was no phone number to call, so I was stuck. I was not happy with their website and set-up - and it is more expensive than a competitor. I would not recommend this company to anyone!

I'm so grateful that Tax1099 has both live chat and phonecall support with barely any wait. Although the live chat rep tried to help me, it kind of felt like they just wanted to drop the chat. And they did drop the chat even though I didn't feel we were done chatting. This was weird because I tend to feel live chats are more helpful than phone calls. On the other hand, when I did call support on 1/21/22, "Chris Pulliam" was awesome. I can only put his full name here because he emailed me some easy instructions I can try. He went above and beyond trying to help me; he didn't need to go further into Bill.com territory since my problem was connection-related, but he still did. He went so far as to forward me a 2nd set of instructions in case the 1st set didn't work out. He actually helped me identify what caused the connection issue in the first place.

I have multiple issues with this company. Their software is buggy. I tied to add info for a contractor to get a 1099 one day and it worked. I tied to add another contractor a few days later and the add button no longer works. There is no phone or text support. When I provided the contractor email to send the 1099 that did not go well either. The contractor was required to set up an account with them to get the 1099 info! That is just stupid and it appears an attempt to do marketing. That just pissed him off and I had to send him the info myself. I am still waiting for an answer to the email I sent. Bottom line this company SICKS! John Kovac

I used this software for the first time and was impressed to see how easy it is to use Tax1099 for filing my various 1099 and quarterly payroll forms. I was skeptical that i may have to signup for a subscription service but was happy to pay only a transactional fee for what I used. Would be recommending to other accountants.

It was pretty easy to use Tax1099 to file my handful of 1099 NEC. Although IRS has not started accepting, I was able to submit and schedule my forms on Tax1099 website. I liked the ability to file in advance and one less thing to worry about.

The service works well if you have a simple 1099 to follow and are not worried too terribly about security or any issues you may have once you hit the submit button. I have reached out to the support team a number of times over the period of 1 week and received only one generic response referring me to a support link on the site that did not function. If you have a handful of 1099s to issue every year you are better off going through the fairly long process of registering with the IRS to use their FIRE system. The up front investment of time in the IRS system will save you time in the long run vs trying to get support from this site.