Here’s what buyers have asked with answers from Tobi staff and previous consumers.
17
questions answered
0%
answered within 1 day
Answer:
Anywhere from 2-4 weeks depending on customs. We always try to ship within 2 days.
By Diana B., over a year old
Answer:
Please let me know what your question is. We have been trying to adjust the sitejabber setting.
By Diana B., over a year old
Answer:
Answer:
Our international shipping goes through asendia, we quote 2-4 wks, because of customs. It could come sooner.
By Diana B., over a year old
Answer:
You should definitely use a measuring tape and measure your bust, hips, etc. Then compare to the size chart! :) I did that and ordered a large in everything and it fits perfect for me!
By Monica G., over a year old
Answer:
Contact customer service and tell them, this happened to me before using a few other websites and they told me to place the order anyway and gave me a refund for the items that were overcharged. Pretty annoying when you have a 50% off code to use and they mess it up!
By Lucy R., over a year old
Answer:
With your best interest in mind, I would advise that you return in separate packages with labels from each order and watch it closely from beginning to end of the return so it doesn't slip through the cracks. Get a tracking number for each also.
By Linda K., over a year old
Answer:
I live in New Zealand and wasn't charged anything for taxes for my order!
By Lucy R., over a year old
Question:
hello, I need help with my order
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