Tobi
Questions & Answers

Here’s what buyers have asked with answers from Tobi staff and previous consumers.

17
questions answered
0%
answered within 1 day
Answer:
Anywhere from 2-4 weeks depending on customs. We always try to ship within 2 days.
By Diana B., over a year old

Answer:
Please let me know what your question is. We have been trying to adjust the sitejabber setting.
By Diana B., over a year old

Answer:
Thank you, please let me know if you need any assistance.
By Diana B., over a year old

Answer:
Our international shipping goes through asendia, we quote 2-4 wks, because of customs. It could come sooner.
By Diana B., over a year old

Answer:
You should definitely use a measuring tape and measure your bust, hips, etc. Then compare to the size chart! :) I did that and ordered a large in everything and it fits perfect for me!
By Monica G., over a year old

Answer:
Contact customer service and tell them, this happened to me before using a few other websites and they told me to place the order anyway and gave me a refund for the items that were overcharged. Pretty annoying when you have a 50% off code to use and they mess it up!
By Lucy R., over a year old

Answer:
With your best interest in mind, I would advise that you return in separate packages with labels from each order and watch it closely from beginning to end of the return so it doesn't slip through the cracks. Get a tracking number for each also.
By Linda K., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?